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RingCentral Phone

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Show Manage queues option for the user in the RingCentral Phone Desktop App

The user should be able to toggle which queues to take calls from within the RingCentral Phone Desktop App in the same way that the Manage Queues option is available in the MVP app
Steve Lambert-Govier 7 months ago in RingCentral Phone 0 Under review

Disable Public Park

In our organization, we have workers in-house and in remote locations. Putting someone on public park has caused confusion since the caller who put the person on park would not listen to where the person was parked and have no idea where that call...
Rick Salas 4 months ago in RingCentral Phone 0 Under review

Visible Status of other Ring Central Contacts

Being able to see the status of other users would be very beneficial. Even just simple statuses like offline, online, available, away or busy would help enormously. Our old phone system let us see when other users in the system were online, availa...
Marshall Goodwin about 2 months ago in RingCentral Phone 0 Under review

Longer Voicemail Length

We have some users that need to be able to accept longer voicemails (in particular our help desk that needs people to be able to record detailed descriptions of their problem). It would be useful to us to allow for at least certain users to be abl...
Nathan Boyer over 1 year ago in RingCentral Phone 2 Under review

Manually Activate open mode

In the older days, phone systems would have a hot button programmed on the desk phone that you could touch that would either put your phone system into "closed" mode or "wake up" "open" mode. This manual bypass would allow you to activate normal o...
Boe Trumbull 3 months ago in RingCentral Phone 0 Under review

Alert when available

Create an option in RC app to alert you when a user becomes available.
Travis Hill 6 months ago in RingCentral Phone 0 Under review

regular user ext can use numbers in the auto receptionist as outbound caller id number for SMS

need an option that regular user ext will be able to select numbers in the auto receptionist to use as their outbound number for sms. as of the moment we are limited to assign the number to the user ext for them to be able to use it. this gives re...
Guest 12 months ago in RingCentral Phone 2 Under review

Transcribe Calls - On Demand

Transcribing voicemails into texts is awesome. It would be easy to also be able to transcribe calls - possibly having the option to at least do so on demand, if not just automatically for every recorded call. It would be very easy to pin down a ce...
Forté Music School 8 months ago in RingCentral Phone 0 Under review

Ability to customize Ring Central Phone App settings programmatically or set as default for new users.

We are deploying the Ring Central Phone application and there are many steps required by the end user to configure it after signing in. (See examples below) Rather than asking thousands of people to repeat the same steps, we would love to be able ...
Guest over 1 year ago in RingCentral Phone 0 Under review

Add support for virtual cards (*.vcf) files

Currently when sending of VCF file (Virtual Card) is attempted as RingCentral Message attachment, it doesnt gets displayed right at recepient's phone
Wade Betz 5 months ago in RingCentral Phone 0 Under review