Set phone to DND during synced calendar meetings (RC or otherwise)
It would be nice to have a setting to allow all calls to go to voicemail when in meetings, whether they are virtual RC meetings or in person meetings so anything in say a synced Outlook calendar would be able to set phones to DND.
SMS: Copy entire text message conversation with sender name & Number and date-time
All manner of business is being conducted via SMS. As a lawyer, I often have to go back and show what the conversation was, what was actually said. Others also have this need. Particular The information is already there and available. All that is ...
Please make it possible for two different numbers ringing on the same line to have unique ring tones
This would allow someone working with two different companies such as myself to differentiate by ringer the number the caller has dialed to reach the line. In a perfect world I could prepare myself and answer with the correct company greeting.
I would be a good update for the call history to reflect that a call has been answered by another user instead of showing a missed call in the call history. If the call was answered by another user in the call queue, then the call was not missed.
Dino is on the phone and I ask for a call back when he is off. When his line is free, my phone then rings and once I pick it up, his phone then starts to ring. Saves me having to keep looking at my desk phone to see when he is off his call. It was...
Please add an option to disable call recording announcement for internal extension to extension calls
At the moment, automatic call recording is enabled for both inbound and outbound calls for all users and also on the main call queue. The problem when we make internal calls to another extension, we can still hear the call recording announcement. ...