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RingCentral Phone

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Send contact cards to android and iphone

You know how everyone business getting hit with spam likely? One way to avoid this is to get your prospect to add your contact to their phone. You can do this via SMS by sending a contact card. You can send them to android but not to iphone. We ne...
Lee LeBaigue 8 days ago in RingCentral Phone 0 New

Make RC User Status visible from contacts or groups

Currently, user status is only visible in the messaging. From RC app, it would be great to see user status in contacts or within groups without opening the user profile. The "Red Dot DND" is good but also need to make user status visible.
Reiner Carrera 9 days ago in RingCentral Phone 0 New

Tagging White listed numbers

Is it possible to tag incoming calls with a warning?Within our spam filtering our company messaging (outlook/exchange) it is possible to tag an email that is coming from an external sender, not from someone inside the company. Would it be possible...
Mike Dickson 9 days ago in RingCentral Phone 0 New

Ability to improve the system limitation feature

I hope that you may be able to take a look at this considering to update the system limitation feature. Like if someone have 2 units PC and laptop and using the same account for ringcentral phone, both of them would synchronize. For example, I hav...
Chelsea Cutamora 9 days ago in RingCentral Phone 0 New

Status feature

You should add a feature to where you can customized your pre selected status. We have some that never get used and it is nice to just click on the status you want!
Olivia McCaleb 10 days ago in RingCentral Phone 0 New

Dont Force the App to open when calling through extension

When you attempt to call a number from the Chrome extension, it pops up the main app in the last section you were viewing, such as messages or phone. This only really started when the new changes came out, around the March 20, 2023 timeframe. Befo...
John Hanna 10 days ago in RingCentral Phone 0 New

Press zero to repeat company greeting

Press zero to repeat the company greeting As of the moment when you press Zero after the company greeting it only routes you to the operator extension Zero dialing is only working when you're on a user/group greeting
ROXANNE GOMEZ 11 days ago in RingCentral Phone 0 New

Customer Service

Here is an idea, try having people that help rather then just open tickets and charge for bs.
Shelly Mabey 11 days ago in RingCentral Phone 0 New

International Calling Blocked by RC

For international calling, it would be beneficial for customers to be notified when a country has been blocked by RC on our account. Although in the international calling rates section in the admin portal all the countries are enabled, RC monitors...
Carolyn Almengor 11 days ago in RingCentral Phone 0 New

Different Ringtone for Transfers

Our parts manager isn't able to distinguish between inbound phone calls and direct transfer phone calls.
Ian Ward 11 days ago in RingCentral Phone 0 New