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RingCentral Phone

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Need to setup one button speed dials on my polycom desk phone. Why can't I do this?

I am not an operator who needs to juggle five extra calls at a time. Having one button speed dials to the three or four people I'm calling all the time would be vastly more useful.
Guest 9 months ago in RingCentral Phone 3 Already exists

Update CNAM

Our caller ID is coming up as American Airlines. This is very misleading to our customers. After speaking with a tech support agent, he said that a CNAM database needs to be updated. There has to be a way for this not to happen so the correct name...
Guest 10 months ago in RingCentral Phone 1 Already exists

More than 10 third party numbers needs to be added in call forwading

More than 10 third party numbers needs to be added in call forwarding , its very usefull for our helpdesk users who all are working in different shifts.
Guest 10 months ago in RingCentral Phone 1 Already exists

Timer for Park Locations

adding a timer to custom park lines for visibility and management
Todd Downing 10 months ago in RingCentral Phone 1 Already exists

call queue identification

I am needing to be able to know what call queue I am answering, even when I am away from my desk. On our old digium system. I could get a announcement when I am answering for a specific queue. I have 3 queues currently. 2 are for our wholesale com...
Guest 12 months ago in RingCentral Phone 1 Already exists

Caller ID label

When any phone call comes through RingCentral, it would be nice to have the phone ringing say "RingCentral" because we use our personal phones as work phones, it would be great to have that distinction
Guest about 1 year ago in RingCentral Phone 1 Already exists

Call Logs- All Users

As the business owner, I need to be able to see each users call logs, text logs and video logs that each has on a daily/weekly/monthly basis
Guest about 1 year ago in RingCentral Phone 1 Already exists

External Group Text Messages

The ability to send group text messages to external receipients just like you can do with Google Voice.
Guest about 1 year ago in RingCentral Phone 1 Already exists

Block All Recordings By Extension Number

There should be a configuration switch available for every extension to block ALL recordings associated with that extension - Inbound/Outbound INTERNAL calls and Inbound/Outbound EXTERNAL calls.
Guest about 1 year ago in RingCentral Phone 2 Already exists

The same number needs to be able to ring on 2 or more physical phones, especially is it is an emergency line.

I recently started as a security manager for my company and was in shock to find out that the emergency number that is posted at all our buildings and campuses rings on only one phone. This is very concerning. If someone calls an emergency line fo...
Guest about 1 year ago in RingCentral Phone 0 Already exists