RingCentral Phone

It's really an issue. We have gatekeepers that field initial calls, and then transfer to the appropriate rep. The problem is that the call recording STOPS at the transfer. That is just crazy. We need this fixed asap!

We would love to be able to configure Notifications for Received Text Messages, to not send notifications for specific numbers.As there are a few numbers that we SMS all the time. (My team members), and I do not need notifications for them.

This is a very common feature with most IVRs and is a widely used option for companies of all sizes. Obviously, this could be difficult since 0-9 prompts are assigned, and all extensions would start with one of those numbers. Basically, there coul...

i get faxes weekly that are spam and need them to stop. I don’t need to be able to receive faxes.

The system currently reads you registered name when callers dial in or for VM. The system can not pronounce the names and most of the time it does a very bad job. I have used other VOIP systems and they allow me to record my name in the directory....

I am not an operator who needs to juggle five extra calls at a time. Having one button speed dials to the three or four people I'm calling all the time would be vastly more useful.

Our caller ID is coming up as American Airlines. This is very misleading to our customers. After speaking with a tech support agent, he said that a CNAM database needs to be updated. There has to be a way for this not to happen so the correct name...

More than 10 third party numbers needs to be added in call forwarding , its very usefull for our helpdesk users who all are working in different shifts.

adding a timer to custom park lines for visibility and management

I am needing to be able to know what call queue I am answering, even when I am away from my desk. On our old digium system. I could get a announcement when I am answering for a specific queue. I have 3 queues currently. 2 are for our wholesale com...