RingCentral Phone

Send "UNABLE TO SEND" text error message to sender when a text is sent to a ringcentral number who opted to have their text disabled. Especially for old contacts that was able to send text before the new text rules was applied.

Currently, user status is only visible in the messaging. From RC app, it would be great to see user status in contacts or within groups without opening the user profile. The "Red Dot DND" is good but also need to make user status visible.

Forwarding voicemails from the desktop app and various pluggins would be very helpful. Right now, if an admin gets a voicemail and needs to forward it, they have to log into the website to do it. The apps are great and really leave no reason to ev...

we are unable to text from the main line

Our principal wants their assistant to be able to modify their call forwarding profiles and their availability states. A feature that allows a user to delegate permission to another user to change their availability state and forwarding profiles w...

As we start to make incredible use of your SMS service, we find it would be helpful if we could reply via one of the services mentioned above...Not all of our agents are so savvy as to have and be able to operate a smartphone, and we hope this is ...

In a particular extensions call forwarding section (home, mobile, office), you can set the phones to ring simultaneous or in a fixed order. You also have the ability to group certain numbers such that home + cell ring simultaneous for 4 rings, and...

I'd like to be able to schedule SMS/text messages in the future. Is there a way to do this in RC Desktop or via Office 365 or Google or a smartphone?

Many people have a desktop at work and use a laptop while traveling or working from home, myself included. If the softphone would deauthorize when exited I could use the softphone on my desktop at work and my laptop on the road or at home without ...

We would love it if there was a way to transfer voicemails from one extension to another. Can the engineers work on implementing this?