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RingCentral Phone

Showing 1291

Have Robocalls options set on individual extension

Have Robocall options set on individual extension as well as overall Admin
Shunail Tejani about 1 month ago in RingCentral Phone 0 New

Interrupting my current call

I need incoming calls to stop interrupting my current call. I would like to be able to see that someone is calling, but for the active call to take priority
Guest over 2 years ago in RingCentral Phone 3 Under review

Hot Desk Phone Logged Out Display

When hot desk phones are in the logged out state, they display the tenant super admin's extension and the clock in the super admin's time zone. This should be customizable. I have hot desk phones in multiple locations in different time zones but n...
Bryan Berzak 9 months ago in RingCentral Phone 0 Under review

Custom DNC

RingCentral should add a custom DNC.I would like to disable my company's outbound lines from calling my companies inbound lines.It would be nice to be able to quickly remove a client from being called. I would like to be able to upload a list of p...
Allen H 12 months ago in RingCentral Phone 1 Under review

Caller ID on a Presence Button

We are using Mitel 6940 phones. When a Employee's number rings, it would be great for his/her assistant to see a caller ID on a line added with a presence key. They can currently answer but it is not obvious that the presence line is ringing. We t...
Phil Giordano 6 months ago in RingCentral Phone 1 New

Favorites and Presence

It would be beneficial if, when having a phone with favorite/speed dial contacts AND managing user presence status if the favorites showed on the phone first, above the presence users rather than under then.
Jeff Hazelwood about 1 month ago in RingCentral Phone 0 New

I use a CRM called go high level

I use a CRM called go high level and I need the ability to Tech stack that app into my system with RingCentral. For servicing clients I need my CRM to be able to monitor missed phone calls in my CRM. The CRM stores emails text messages creates Aut...
Matt McIntyre 4 months ago in RingCentral Phone 1 New

Allow RC users to make internal phone calls after business hours

We have set business hours for our company, so that outside callers cannot reach us after 5pm, for example. HOWEVER, this also disables our own staff from calling one another. The calls go straight to voicemail. Would like the ability to have busi...
Megan Brauner over 3 years ago in RingCentral Phone 5 Future consideration

set the number of times an IVR loops to less than 3

I want callers to hear a prompt one time and no more in my main IVR even if they don't press anything. It would seem that the default of 3 loops through the message is hard coded. The problem from some of our customers is that touch tones don't al...
Inventory Inventory over 1 year ago in RingCentral Phone 1 Under review

Automatic Call Recording - Need certain Zip Codes blocked

Hello, we are wondering if there is a way for us to have automatic call-recording turned off for when certain zip codes are called if we supplied them? We were able to do this with our past provider so wanted to see if this was possible with RingC...
Rochelle Gobis 5 months ago in RingCentral Phone 0 New