RingCentral Phone

You have to unhold and there is an awkward pause before transferring a call. We should be able to transfer from hold.

We have location with more than 25 phones. If there was an emergency such as a tornado and we wanted to page to warn staff to take shelter, or to lock down the facility in the event of a gunman, it would be necessary to page all phones at that loc...

Currently call logs are only able to show calls that have come through on direct lines, but now how they were then handled internally. Say, if a caller made a call to the main line, then the call was transferred to another person in the organisati...

All there to be more than 10 members of a ring group or allow call queues to flow from one to another if unanswered.

We would like to request the option to bulk delete voicemails, texts, call recordings, faxes etc.. and for them to sync with the phone from the app to the phone when bulk deleting.

I have a customer that is in the banking industry and needs the ability for tellers to originate outbound calls from the desktop RC app on their PC, but have it dial out from their desktop phone. The tellers aren't allowed to wear headsets, so the...

Please implement the option to share a phone user's directory with all users of the same company so that all users don't have to program each incoming phone number into their phone.

It would be a very welcome feature add to have contacts sync with desktop handsets. Currently, when people call, I only see the phone number on the handset display. I have to run a search in my outlook contacts to see if the caller is known. My on...

Pressing One to answer should be optional. This is an unnecessary and in many cases unwanted step. It also can be dangerous because in many cases because often calls forward to a driver who has to press one while driving.

Is it possible to tag incoming calls with a warning?Within our spam filtering our company messaging (outlook/exchange) it is possible to tag an email that is coming from an external sender, not from someone inside the company. Would it be possible...