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RingCentral Phone

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Dial 311 in New York City

It would be helpful if Ring Central users in NYC are able to dial 311 this is a city general information number. At the moment we are not able to connect to this number when we dial it.
Alex Almonte about 2 months ago in RingCentral Phone 0 New

Forward text messages to. another extension

My understanding is I can forward my extension to a colleague, but I can't forward my text messages. If I go out of town, I still have to deal with text messages. Can you fix this?
Brad Tucker 2 months ago in RingCentral Phone 0 New

key templates for polycom vvx 450

It would help us out a lot if there where some polycom key templates. our company uses a lot of polycom devices for our customers and there aren't any key templates.
CPTech RingCentral 2 months ago in RingCentral Phone 0 New

Out of office reply for texts

When I am on vacation, it would be nice to have an automatic "out of office" reply for text messages. Thank you.
Jessica Deal 2 months ago in RingCentral Phone 0 New

Adding more lines for single phone

To be able to answer more than 3 calls that has been transferred to user and switch between them.
Joyce Liu 2 months ago in RingCentral Phone 0 New

Increase the character limit of email addresses that receive faxes, texts, and voicemails

This would allow all users to receive faxes, texts, and voicemails that come into main phone lines.
Jessica Harlan 2 months ago in RingCentral Phone 0 New

Add additional MSI install switches into RC Phone MSI installers

Please add install switches to disable/suppress the following during installation: Product Tour App Download Prompt
James Griggers 2 months ago in RingCentral Phone 0 New

FAX Header - Option to remove from all pages

Unprofessional looking. Limits sending legal docs as this header is now on ALL pages.
Erik Hopkins 3 months ago in RingCentral Phone 0 New

Add a badge to Cloud Office icon on Task Bar to show status

I sometimes forget to make myself available when I've left my desk. If the icon in the Windows (or Mac) Task bar showed a 'badge' reflecting my status I would be ale to see if I have forgotten.
Peter Wiggins 3 months ago in RingCentral Phone 0 New

DND state routes call to another user but voicemail circles back

This would allow us to keep the current setup we've got in Mitel once moving over to RingCentral. There's no ability to change where the call flow goes once in the DND state. We can achieve something Similiar through call rules, but this seems lik...
Matt Daly 3 months ago in RingCentral Phone 0 New