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RingCentral Phone

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"Off Hook" auto dialing

I need a way to program a phone to automatically dial a (hard coded) number when the handset is picked up. You will commonly see this in common areas. For example, I would like to have a phone that when picked up auto dials a receptionist without ...
Guest almost 3 years ago in RingCentral Phone 5 Implemented

Allow users to pickup a call ringing on another Extension

Most phone systems allow something like a "pickup group" which gives users in the same group the permission to pickup a ringing call on another extension. For example, lets say we have 10 users in a queue and 3 are away from their desk. However, o...
Guest over 3 years ago in RingCentral Phone 3 Implemented

Forward Call Queue to another Call Queue

Only option right now is to forward to a user from what I can tell.
Alicia Gates about 3 years ago in RingCentral Phone 2 Implemented

Call Pickup group

"Modern" call pickup functionality. If you have to build a group, then put people in that group. Anyone in that group should just hit a button or code, to answer any ringing phone in that group. Having to enter the extension is redundant and exces...
1194 Jeff Dominiak about 3 years ago in RingCentral Phone 2 Implemented

Provide enable/disable slider for queue members

Allow queue members to be turned on and off with a slider like ring groups.
Chris Waddington over 3 years ago in RingCentral Phone 4 Implemented

Respond to call via text after voice mail

Respond to call via text after voice mail and will receive text a message to reply or send message to the caller
Guest over 3 years ago in RingCentral Phone 1 Implemented