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Fix your crappy TCR submissions and customer service rep training.

I have been trying to get TCR approved for 2 months now. All the customer support people are worthless and a bunch of bozos. How does no one knows what is going on or how to fix my TCR problem. I am new to Ringcentral and by far the worst experica...
Cristo Garcia 14 days ago in RingCentral Phone 0 New

Phone contacts sync with Microsoft Outlook

Previously on Mitel, customer was able to sync contacts from phone and Microsoft Outlook. Please add this feature to RingCentral.
Chasetek Support 14 days ago in RingCentral Phone 0 New

Add an OPT Out Signature line to SMS message automatically

Since it is required by TCR that all SMS messages to clients have an opt out message , it would advantageous to have a feature where this message is auto populated on all messages sent through our ring central app.
Dawn Knox 15 days ago in RingCentral Phone 0 New

Text Icons NEED to be different for different numbers

When I am texting with someone, often times, the icon that appears around the initials of their name is the EXACT same color of the icon that appears around my initials. This often leads to me missing texts since it looks like I was the last perso...
Amanda Piela 15 days ago in RingCentral Phone 0 New

Blocking unknown numbers

I would like to block the callers with an "Unknown caller." in the caller ID
Jorge Batres 15 days ago in RingCentral Phone 1 New

Enter Key in Phone App generates hashtag tone.

When I am in a call and talking to an IVR, the hashtag key is use often. If the Enter key on my numeric keypad generated, that would save time and trouble. Currently the Enter key does nothing, so why not right???
Kevin DeBinder 15 days ago in RingCentral Phone 0 New

Call Presence when there is an outgoing call

I want the call presence feature to work when there is an outgoing call. I do not current use call que because I am using the auto receptionist because I need to be able to use all my numbers for texting. The problem is, because I am using the aut...
Main Line 16 days ago in RingCentral Phone 0 New

Voice response system

Ring cental itself has the capability to take input from callers my phone, can this feeature be added to us ?
Juan Glen 16 days ago in RingCentral Phone 0 New

Add Place in Line, Estimated Wait Time, and Call Back Feature to MVP Queues

Go to 3cx.com and see if you can license some of their patents. The MVP queues should have the ability to determine estimated wait time, position in queue, and call back capabilities. Should have to get advanced contact center which is overkill fo...
Daniel Cayea 17 days ago in RingCentral Phone 0 New

Assign caller ID for an extension without restrictions

Go to 3cx.com and see if you can license some of their patents. I should be able to assign an extension any Caller ID for which I have ownership to. I was able to do this in the 3CX product prior to moving to RingCentral.
Daniel Cayea 17 days ago in RingCentral Phone 0 New