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RingCentral Phone

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Dial hyperlink on PC through Softphone to connected deskphone...

When making an outbound call from a customer file, it would be beneficial to be able to copy the phone number from within said software and paste into softphone which then dials out on the connected desk phone. This prevents errors and I believe w...
Jeff Byrn about 1 year ago in RingCentral Phone 1 Already exists

Set DND for a time or schedule, e.g. 1 hour, rest of today.

I would like to set Do Not Disturb for a while, and not need to remember to turn it off again.
Guest about 1 year ago in RingCentral Phone 3 Already exists

Add date/time stamp on incoming fax.

Many companies have compliance requirements to have the date/time stamped on every page of a fax when it was received.
Steve Christy over 1 year ago in RingCentral Phone 1 Already exists

Allow 2 people to be on the same phone call

For training purposes, allow 2 people to use two different phones or desktop applications to be on the same phone call. Much like how a split training headset would work
Kelly Brownson over 1 year ago in RingCentral Phone 1 Already exists

Ring more than 4 callers simultaneously

Sorry, I've asked for assistance with our Supports as well and there's no workaround available to have more than 4 members to a ring group or Simultaneous type of ring.
Guest over 1 year ago in RingCentral Phone 2 Already exists

Ability to subscribe to notifications from service status web page

We need ability to receive real-time alerts when an issue is posted on your service status page. And an ability to subscribe to these alerts, as many other vendors provide. Webhook availability for PagerDuty or Slack would be even better.
Guest over 1 year ago in RingCentral Phone 2 Already exists

Add option for internal (extension) only calling

We have a need for phones that can use the paging system and dial other extensions but would like to disable local and long distance calling
Adam Lepp over 1 year ago in RingCentral Phone 2 Already exists

Unconditional Call forwarding

If we have a Call Queue and an extension assigned to a call Queue, I have extensions that auto forward to an external non Ring Central phone number and would like to be able to make it forward with out have to answer and press 1. If we dial the ex...
Guest over 1 year ago in RingCentral Phone 1 Already exists

More than 10 people for Call Queue Simultaneous

My phones need to ring to every sales person. Please add an option to ring to everyone, not just 10 people. Then allow the admin to select what phone will not ring.
Guest over 1 year ago in RingCentral Phone 1 Already exists

ability to disable premium rate calls on a per user or role basis

we'd like to be able to disable premium rate calls on a per user basis, as a role permission would be fine as well.
Paul Hawkins over 1 year ago in RingCentral Phone 1 Already exists