RingCentral Phone

As an admin, I should have the ability to change any extensions DND status. If an agent leaves their desk and forgets to remove their phone from the queue, I have to log into their extension and change it for them.

Currently, verification code text messages sent from websites like Google do not come through the RingCentral SMS service. Therefore I am unable to add my RingCentral number as the primary number for Google to use for notifications, which impacts ...

Currently, when a call comes into our main line, the caller ID is shown. This is extremely helpful when receiving a call. However, if the call is received by a receptionist (or the wrong person) and is immediately forwarded to another extension, t...