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RingCentral Phone

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Call Queue Position

Call Queue Position when customer is waiting, it should say there are 2 callers ahead or 1 or 5 callers ahead.
Guest over 1 year ago in RingCentral Phone 5 Future consideration

Option to disable the beep before a page

Give us the option to disable the beep when paging.
Guest almost 2 years ago in RingCentral Phone 6 Future consideration

Show DND status on Desk phone for colleagues to know.

Currently, when setting our desk phones to DND only the user can see the DND status. Other employees cannot see the DND status set. Need an update so everyone in the organization is on the same page as to who is or isn't available
Brock Kimball over 1 year ago in RingCentral Phone 1 Future consideration

Caller ID name should be visible for Toll Free

Our Caller ID shows up as different for each phone in our office
Guest almost 2 years ago in RingCentral Phone 1 Future consideration

Background noise cancellation

It would be great for RingCentral to filter out background noise. For example, if I'm speaking while in my car via the mobile app or via ring-out to my phone, the other party should not hear the the car engine, honking, door chime, door shut, etc....
Guest almost 2 years ago in RingCentral Phone 0 Future consideration

3-way call enhancements (show and remove participants)

3-way call doesn’t show who you are connected to AND you can't remove one person from it. Can only end the entire call.
Guest almost 2 years ago in RingCentral Phone 0 Future consideration

Forward a voicemail to a call queue voicemail

We need to be able to have the option to forward voicemails to call queues like we have the option to with other users.
Guest almost 2 years ago in RingCentral Phone 0 Future consideration

Global Company Address Book (External Users)

We have common vendors that everyone should have on their phone. Everyone would have to add these as contacts manual (even if its in a bulk upload). It would be nice if there was a way to give this power to an admin and have a 'global' address boo...
Guest over 1 year ago in RingCentral Phone 2 Future consideration

Group Owned Inbound Fax Only Phone Numbers

Currently my company has approx 10 inbound Fax Numbers assigned to different Groups / Teams in the company. When a fax is received on one of those extensions, I then need to distribute the fax to a list of emails. The way I have managed to mostly ...
Frank Busal-1100 almost 2 years ago in RingCentral Phone 1 Future consideration

Add User Caller ID option: ability to select User's Name as a Caller ID

Allows user to personalize Caller ID settings to choose (i) User Name, (ii) User Direct Tel#, or (ii) User Company's Main Tel#
Guest almost 2 years ago in RingCentral Phone 0 Future consideration