Skip to Main Content

RingCentral Phone

Showing 682

It would be great if we had a call forward busy call handling option where the call could go directly to voicemail

so when someone is on a call, the person is not bothered by a second call ringing
Coastal Telecom about 1 month ago in RingCentral Phone 0 Under review

Option to always enter Do Not Disturb mode when in a meeting for new RC app.

Would love a user option that allows the on off of dynamically enabling Do No Disturb mode anytime user is in a RC meeting. No one really wants to hear phone calls come in when hosting or talking in a meeting. It is too difficult to toggle on off ...
Guest about 2 years ago in RingCentral Phone 14 Under review

Presence: Caller on Hold causes other phone that monitor to ring

I have 2 VVX500 phones. I have set both phones to monitor all lines as well as be able to pick up a line. The problem I have is that when I place someone on hold the other phone rings. The person can "silence" the call, but you can't tell why it i...
over 2 years ago in RingCentral Phone 4 Under review

Group text for incoming SMS to main number

We have potential and existing customers who would like to be able to receive texts on their main company number and have them be distributed to multiple internal and/or external SMS numbers. They would also like to be able to reply to these texts...
Mark Roach 2 months ago in RingCentral Phone 0 Under review

Get notified when a user disables their call queue.

When a user turns off the Que, the manager will receive an alert.
Brian Oliver 10 days ago in RingCentral Phone 0 Under review

Meta Data in Voicemail Playback

Currently when playing a voicemail it plays the name of the caller, if not available the caller ID number, but not both. It would be nice to have the following per our staff request... 1. the option in mailbox settings to allow you to turn on/off ...
Richard Valenta 2 months ago in RingCentral Phone 0 Under review

Please add the ability to turn off the user added initial email every time you add a user.

When we add a user with extension, the user automatically gets an email notification that the device has been added and gets the SIP information via that same email. Is there a way to disable this? We program everything on the back end ahead of ti...
Chris Derkach 7 months ago in RingCentral Phone 0 Under review

Incoming Caller ID should show the name and number on all plans.

Caller ID with name is a basic feature for every other phone I have and have had for several years. Even my cell phone now has free caller ID with name for no additional cost. The base level plan you offer already has more features than I need (Th...
Albert Michalec 3 months ago in RingCentral Phone 1 Under review

Enable a true DND presence sync

Today you are required to use the RC app to put all of your devices into DND. Users should be able to press the DND button on the physical endpoint and that status should sync over to the other physical devices or softphones that are assigned to t...
Corey Buskirk about 2 years ago in RingCentral Phone 2 Under review

adding auto sms bot to main company number

hi it would be a great idea to add auto sms response bot to main company number as it is only limited to direct lines.
IVDRIPS IVDRIPS 21 days ago in RingCentral Phone 0 Under review