Skip to Main Content

RingCentral Phone

Showing 1290 of 7552

Allow Limited Extensions to be added to Call Queues

We have a call queue so all phones ring on incoming calls and having the calls come in to our limited extension (in a separate room) would allow me to answer the phone without having to run to my desk to get it.
Guest over 3 years ago in RingCentral Phone 7 Will not implement

Launch an External App or Website for Incoming Calls - but not on internal calls

We call each other internally but regardless the Launch an External App or Website for incoming calls feature launches itself. It would be nice to have the option that for internal RC calls to not have that launch
Heather Franklin-Tupper over 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 1 Under review

Only allow access to Call recordings to Users who are in the call

If a call is intercepted then the person who intercepts can not listen to the call recording. However the person assigned to the original extension can listen to the call even though they didn't pick it up. So User 1111 calls Users 2222 but the ar...
Dave Marshall over 1 year ago in RingCentral Phone 0 Under review

Add Back the Option to Transfer a Call Directly to Voicemail

We use this feature all the time; especially now that we are working remotely. If we IM a user in the RC app to see if they are available to take a call. If they are not we would send the caller directly to VM. This happened yesterday and our owne...
Guest over 3 years ago in RingCentral Phone / RingCentral Web/Desktop App 1 Under review

Transfer Call to Queue Voicemail Directly

We would love to see the ability to transfer an active call to a specific queue voicemail box where they can then leave a message.
Jessica Esperson over 2 years ago in RingCentral Phone 0 Under review

Priority option for queues.

I would like to see the ability to set priorities for queues. For example, those calling for new orders/sales, that queue gets answered in front of those in queue checking the status of their order. I can see this being beneficial for a lot of com...
Chase Owens about 3 years ago in RingCentral Phone 1 Under review

When doing call forwarding I want to be able to play a recorded message then forward the call to another number

I have several locations, I want to be able when I close one location I want to be able to forward calls to my other locations. So Ideally I want a messega to be played saying that we are closed but they are being forwarded to another location.
Armando Sandoval 3 months ago in RingCentral Phone 0 New

Do not disconnect all callers when organizer leaves conference call

When a receptionist or executive assistant for example assembles a group of people in a conference call, once everyone is on the call, if the organizer then leaves the call, the entire conference call ends and everyone is disconnected. We need a w...
Byrne Reese almost 2 years ago in RingCentral Phone 0 Under review

Spam Risk Caller ID to be removed

Hello, Currently our team is being told that their phone numbers are being shown as SPAM RISK on the caller ID and we would like to remove this as it is impacting our business and sales. We were advised that Ring Central is currently unable to per...
New Jersey almost 2 years ago in RingCentral Phone 1 Under review

Background Wallpaper, Branding of our Cisco Phones

Background Wallpaper, Branding of our Cisco Phones, Custom Provisioning file that doesn't handicap phones
Hardik Patel 9 months ago in RingCentral Phone 0 Under review