RingCentral Phone

I would like to see more granular controls in the user admininstration permission group under "Roles", so that we can remove specific abilities such as adding and deleting users, but still give certain staff the ability to access user settings suc...

Would like to have a User profile that is used for a Ring Group to have unlimited rings and never go to voice mail.

It would be good to adjust the delay as some people would want a shorter delay, or no delay at all to speed up the call.

Currently Toll Free Numbers display United States on the Caller ID even though the business is in Canada. Would be great to show Canada under the number.

so when someone is on a call, the person is not bothered by a second call ringing

Our phones are setup so that all calls forward to a specific extension (e.g. user 1) and then a ring group simultaneously rings all other extensions. If user 1 picks up the call and wants to give the call to a different extension, the call can be ...

Customer said that this is a basic set up that they wanted to happen since it's being done from other companies. Customer doesn't want to upgrade her plan just for this feature.

I would like the ability to give different IT admins granular read/write/delete role permissions. For example, I want someone to have the ability to view all phone numbers, but not the ability to delete it or to change it. I want to give someone t...

We use this feature all the time; especially now that we are working remotely. If we IM a user in the RC app to see if they are available to take a call. If they are not we would send the caller directly to VM. This happened yesterday and our owne...

I believe it would be beneficial for any supervisor to be able to change their subordinate's custom status AND availability (Available/DND/Invisible).For example, if an individual is out sick abruptly and commonly gets support calls directly, as a...