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RingCentral Phone

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Eliminate a missed call notification from a internal extention

if you use the system for a access gate, who ever doesn't pick up gets a missed call notification.
Micheal Tardoni 7 months ago in RingCentral Phone 0 Under review

Improved texting function by adding a dashboard with ability to get my client's feedback to Google, Yelp, etc.

Look carefully at Kinect.com. They offer an excellent texting feature that allows me (and any staff) to use text messages to instantly communicate with prospective (and also converted) clients and, perhaps most importantly, to easily allow clients...
Sarkis Babachanian 7 months ago in RingCentral Phone 1 Under review

Be able to see who picked the call on an extension, while the user was absent, and see that user engaged on that call.

customer says, if she is away from her extension, and there is an external call that comes in and this is picked by someone else, once back, she wants to see the user who picked the call engaged on that call from her extension.
Bibiane Nga 7 months ago in RingCentral Phone 1 Under review

Settings button that brings you to the website to see the call log

I needed to see my call log and in the old (wonderful, best EVER) app I could simply hit settings a couple of times and it would bring me to the website where I could update my voicemail and check my call log. Now, I have to go to the website and ...
Joanne Gorecki 7 months ago in RingCentral Phone 0 Under review

Allow multiple CallerID - Text

It would be nice to be able to modify the Outbound CallerID Number and Text being shown. We currently have two sites under our MulitSite RingCentral Account to do this.
Jonathan O'Neill about 1 year ago in RingCentral Phone 0 Under review

Pause followed by additional digits

I called help desk looking for a way to store numbers in phone book that include a phone number followed by a pause and then followed by additional digits. such as how I have my conference bridge stored in my cell phone address book. The help desk...
Guest over 1 year ago in RingCentral Phone 1 Under review

daily dial count

A daily dial count as some of us are required to have a daily dial out number/goal. It would be convenient to see a running total of dials as we dial, then a day total and then perhaps a weekly and monthly view. The daily view count would be fanta...
Jacqui Land 7 months ago in RingCentral Phone 0 Under review

Ability to select the amount of times the auto-receptionist repeats herself without caller action

The default amount of times it repeats itself is 3. But if it's a collect call the call would drop before the recording finishes the 3 cycles. We would prefer to select the amount of times it repeats.
Diana Nunez 7 months ago in RingCentral Phone 0 Under review

adding 5 minute increment

Please add 5 minute increments in the office hours times. This way I can close my office phones 5 minutes before we close VS at 5pm. I would like to have my phones stop at 4:55 pm.
Manager Station 7 months ago in RingCentral Phone 0 Under review

Please consolidate your network communications

Teams requires only 3 network rules to completely control all aspects of Teams Voice and Audio traffic. RingCentral requires 18 service entries and 44 separate CIDR block entries. This is very Frankenstein, please consider consolidating your servi...
Guest about 1 year ago in RingCentral Phone 0 Under review