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RingCentral Phone

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Ability to improve the system limitation feature

I hope that you may be able to take a look at this considering to update the system limitation feature. Like if someone have 2 units PC and laptop and using the same account for ringcentral phone, both of them would synchronize. For example, I hav...
Chelsea Cutamora 2 months ago in RingCentral Phone 0 New

Phone contacts sync with Microsoft Outlook

Previously on Mitel, customer was able to sync contacts from phone and Microsoft Outlook. Please add this feature to RingCentral.
Chasetek Support 3 months ago in RingCentral Phone 1 New

Send bulk messages

We need to be able to send messages to our entire team. More than 10 people. 20 would be ideal.
Luke Baranouskas about 18 hours ago in RingCentral Phone 0 New

Add options for enabling call recording announcement

Please add an option under Automatic Call Recoding that will allow for us to chose to enable the announcement for Internal calls. Currently the three options are: 1) Play periodic tones for outbound calls 2) Play Call Recording Announcement for Ou...
Pete Wells about 19 hours ago in RingCentral Phone 0 New

Ability to mass delete text messages in RingCentral phone app on PC

With email providers or texts on a cell phone, having the ability to select multiple texts at once and delete them would save a lot of time compared to deleting one message at a time.
Ian Massey-Russell about 22 hours ago in RingCentral Phone 0 New

Turn off option - Ringcentral answering immediately - MFA calls

I need an option that will stop ringcentral "answering" a call and putting it in its own sort of queue before the user connects -- it definitely answers straight away and when the user connects it is part way through the mfa code, often too far to...
Alun Ganderton 1 day ago in RingCentral Phone 0 New

Global Suppression List for SMS Messaging

We need a global suppression for text messaging. This will allow us to add users who request to never be texted by the organization.
KC Brotherton 2 days ago in RingCentral Phone 0 New

Unable to send Text message

Send "UNABLE TO SEND" text error message to sender when a text is sent to a ringcentral number who opted to have their text disabled. Especially for old contacts that was able to send text before the new text rules was applied.
Hannah Armamento 6 days ago in RingCentral Phone 0 New

Call Masking for credit card transactions need to be available for mvp plans.

I'm a business owner and I want the functionality call masking without stopping the recording for mvp plan for the purpose of credit card transactions. This is URGENT.
Ruch Maneth 11 days ago in RingCentral Phone 0 New

Include site info in HUD

For multi-site organization it would be helpful to include site info in HUD
Matt Sadorf 13 days ago in RingCentral Phone 0 New