RingCentral Phone

Currently contacts have to be manually added to Polycom VVX 410 - the phone cannot pull the imported contacts from the RingCentral cloud. A resolution for this would be much appreciated.

Would really appreciate custom ringtones for Voicemail alerts. I use RingCentral partly as a pager where people leave their number for me to call back, but with the gentle default alert, it's not necessarily catching my attention (especially at ni...

It would be nice to be able to reboot phones in bulk as opposed to having to resync one at a time.

I know when our office phones are ringing and my staff answer the calls. If someone has my direct dial, it is the same ring tone. It would be immensely helpful if I could select a different ring tone for calls intended for me personally. I am sure...

In Shoretel 14.2 and Shoretel Connect there used to be a scenario when a voicemail was not answered in so much time, it would escalate to another user (either emailing or dialing the user and saying "there is an unanswered message" or something li...

I get a complaint often that when users start to dial, the phone dials that initial digits (area code, etc) and says "extension not found" or some similar problem. There are probably timers at play with that? (and does that affect 911 call timing?...

Dino is on the phone and I ask for a call back when he is off. When his line is free, my phone then rings and once I pick it up, his phone then starts to ring. Saves me having to keep looking at my desk phone to see when he is off his call. It was...

We have experienced this on occasion-- someone would leave and their user either disabled or not would remain in a queue. Their previous phone (which had been reassigned) then acts disabled, even after reassignment and resync. The exact conditions...

We have a request that Incoming Call Pop is DISABLED as default as part of the Auto-Provision process on Avaya J100 series phones. Customers migrating from IP Office (or Aura) are used to Call Appearances and toggling between calls (line 1, line 2...

Please add an option to disable when Fax messages are delivered to the mailbox that the platform reads off the date/timestamp that the fax messages are received messages are received.