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RingCentral Phone

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REVERSE PARK FUNCTION

We are unhappy with the 'reverse park' function. When we put phone calls on a 'park location' our phone rings back after 8 1/2 minutes. We do at times have our customers on holder longer then 8 /12 minutes. We would appreciate being able to either...
Keith Beebe about 1 month ago in RingCentral Phone 0 Under review

It would be great if we had a call forward busy call handling option where the call could go directly to voicemail

so when someone is on a call, the person is not bothered by a second call ringing
Coastal Telecom about 1 month ago in RingCentral Phone 0 Under review

Call Trap

Our law firm has been inundated with spoofing-type calls. It interrupts our business day, fills our voicemail box, and is simply frustrating. A call trap option could help reduce these calls. Please develop an option for use with our Ring Central ...
Robert Ulman about 1 month ago in RingCentral Phone 0 Under review

Allow the Same Line to Ring on Multiple Deskphones

As the world changes, more and more people will become hybrid employees - working in the office some times and working from home at other times. The RingCentral Mobile App is not always reliable - I regularly get voicemails from missed calls when ...
Deborah Tran about 1 month ago in RingCentral Phone 0 Under review

volume change for individuals

Please let me adjust peoples nicknames also, I would love to be able to adjust specific peoples volume when in group call or video.
Dylan Malcuit about 1 month ago in RingCentral Phone 0 Under review

General Voicemail sent to all phones

Mitel has the ability for voicemail to go to a general voicemail line that is seen on all phones in the company, not just to one extension. This is needed for small offices that have multiple phones because if it is sent to one phone, and that per...
Marla Hunt about 1 month ago in RingCentral Phone 1 Under review

Autofill Contacts by Typing Contact Name

The previous app (RingCentral Phone) would autofill contacts if you typed the contact's name. The new RingCentral app does not do that which more or less makes it pointless to have contacts. We are a high volume medical practice and don't have the...
Slabtown (PDX) Tangelo about 1 month ago in RingCentral Phone 0 Under review

When laptop is in sleep mode RingCentral should automatically turn off Accept Queue Calls.

When laptop is in sleep mode RingCentral should automatically turn off Accept Queue Calls. to avoid forgetting to turn queue off manually.
Mary Keith about 1 month ago in RingCentral Phone 0 Under review

Give "Call Ques' the ability to Present 2nd Call to a user 2nd Primary Line Button that is already active on a call.

was able to create work around by using "Custom Rule" to route incoming calls to Virtual extension and using "Call Handling" to add "coworkers" to "Ring all at once" . The problem with this workaround is, the user who answered the incoming call is...
Jason Barrett about 1 month ago in RingCentral Phone 0 Under review

SAVE FAXES

i need to see previously sent faxes after 30days. We should not have to pay extra just to see old faxes.
Office General Line about 1 month ago in RingCentral Phone 0 Under review