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RingCentral Phone

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Add an OPT Out Signature line to SMS message automatically

Since it is required by TCR that all SMS messages to clients have an opt out message , it would advantageous to have a feature where this message is auto populated on all messages sent through our ring central app.
Dawn Knox 3 months ago in RingCentral Phone 2 Under review

If caller enters no action, connect to operator delay should be adjustable (it's currently around 10 seconds)

It would be good to adjust the delay as some people would want a shorter delay, or no delay at all to speed up the call.
Daniel Gonzalez 13 days ago in RingCentral Phone 0 New

Toll Free #s Showing United States instead Of Canada

Currently Toll Free Numbers display United States on the Caller ID even though the business is in Canada. Would be great to show Canada under the number.
Goga Miric 14 days ago in RingCentral Phone 0 New

"My Caller ID" Search feature

Make the outbound call experience easier, allow us to search the outbound call number or at least change to alpha organize- 100+ phone numbers to search through over here! Thanks! J
Jadyn DePhi 20 days ago in RingCentral Phone 0 New

Conference Calling: Disable/Change hold music on conference calls.

Disable Hold Music on Conference Calls... Currently there is no way to turn off the hold music on Conference calls and we need one.
almost 3 years ago in RingCentral Phone 6 Planned

SMS SIGNATURE

Consider offering a standard signature on all outgoing SMS texts. This is a major time saver for businesses.
almost 3 years ago in RingCentral Phone 13 Future consideration

MVP Desk Phone License With No DID

Currently, if a user needs a standard MVP license and uses a desk phone, they MUST have a DID assigned. There are many use cases where you may want to assign a desk phone to a user without using a number from the inventory. This is currently causi...
Arick Hauschild 3 months ago in RingCentral Phone 1 Under review

SMS: Add feature to monitor text messaging.

Such as number of texts send/received, and time to respond, etc. Our business communicates with a large number of clients on a daily basis through phone, text, and email. We regularly analyze our phone call data, such as length of call, time to an...
almost 3 years ago in RingCentral Phone 11 Under review

Create a new user field to represent geographical location ("Country" or "Region")

PURPOSE: Such a field would facilitate reporting, user searches, exporting, filtering for and applying user templates based upon location in user account management. Being part of a global company I can testify this would be of great benefit. SUGG...
Shafeeq Sadiq 5 months ago in RingCentral Phone 0 Under review

Automated greeting using non-human voice

This is going to sound a little nuts but with the rise of deep fakes and AI voice impersonation, I would like the ability to initially screen a call using something other than my actual voice. In other words, I get a ton of calls from potentially ...
Scott Heffner about 1 month ago in RingCentral Phone 0 New