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RingCentral Phone

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Conference Calling: Admin to change host code/participant code for security reasons

I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security reasons. It’s worrisome that RingCentral doesn’t allow this option.
about 2 years ago in RingCentral Phone 2 Under review

Call Forwarding Pre-Announcement

Would be so helpful if there was a pre-message that could be recorded before it forwards to the person. For example, I go on vacation, forward my calls to Deana. If the caller calls my line it says, "I am out of the office, you are being forwarded...
Heather Franklin-Tupper 2 months ago in RingCentral Phone 0 Under review

Identify that a Call Has Been Forwarded to Recipient

Let's say I go on vacation and forward all my calls to Deana. When someone calls my line and the call forwards to Deana it should have an identifier similar to queue calls - FRWD FRM Heather Franklin-Tupper or something to that effect. That way De...
Heather Franklin-Tupper 2 months ago in RingCentral Phone 0 Under review

Allow multiple people to call monitor at the same time

Useful for training multiple people at the same time to be able to have both (or all) be able to listen on one call. Call monitoring is great because you don't need to set up y connectors
Guest 10 months ago in RingCentral Phone 3 Under review

Fax: Increase file attachment size limit.

FAXING: increase attachment size from 20 MB to 30MB, since most scanners scan to the full capacity around 30MB per max load of scanned documents
about 2 years ago in RingCentral Phone 0 Under review

Click to Dial On Computer and RingCentral Mobile

Our field sales team love the idea of being able to work from their computer and be able to click on a number on the internet or their CRM and have the number be called by their RingCentral mobile application on their mobile device.
Jason Jorde 13 days ago in RingCentral Mobile App / RingCentral Phone 0 Under review

RC Phone: Call forwarding rule based on a monthly calendar view

Please add an option to forward calls in Ring Central Phone based on a monthly calendar view. at a glance of a calendar month you can see which member calls will be forwarded to, and easily change it when needed. For example, see in attached...
Paul Berberich about 2 months ago in RingCentral Phone 0 Under review

Add call in Queue feature

When our front desk staff are unavailable, out of the office or all on the phone, new calls are put in queue. A feature allowing us to see calls in queue would be helpful allowing us to put additional staff on phones if necessary. Otherwise we hav...
Alexis Hussey 4 months ago in RingCentral Phone 2 Under review

when i message or try to contact any inactive user , i will automatically get a message or pop up like " this user is not active" or " This User is Not Available".

its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.
Manish Tiwari 14 days ago in RingCentral Phone / RingCentral Web/Desktop App 1 Under review

Changing Dialing Codes

A way to change the dialling code so that it appears as if you are calling from a local number each time
Simon King 14 days ago in RingCentral Phone 0 Under review