RingCentral Phone

We have a request that Incoming Call Pop is DISABLED as default as part of the Auto-Provision process on Avaya J100 series phones. Customers migrating from IP Office (or Aura) are used to Call Appearances and toggling between calls (line 1, line 2...

Please expand the retention of text messages and calls between sales reps and customers to one year please

When checking voicemail you have the ability to initiate a return phonecall, send a Ring Central Message and delete the voicemail. You can also do other options but not create a SMS Text message. The "Message" window is misleading and scammy becau...

We use paging groups to unlock doors in the building. We have SIP relays connected to the doors. If a visitor calls from the entrance, once we disconnect the intercom, we dial *84 and then 14 to unlock the lobby door. If we could have the paging g...

I called help desk looking for a way to store numbers in phone book that include a phone number followed by a pause and then followed by additional digits. such as how I have my conference bridge stored in my cell phone address book. The help desk...

We receive texts to our main phone line, however only 1 person is able to view, read, respond to those messages. We need the ability to view, receive, send texts from this main line regardless of the user. This is vital for our Customer Service/Cu...

So it would be nice to have an option where you can make a generic key template and have the user save that template so that it could be used when a new phone gets added or a new user gets hired and the IT guy doesn't have to add each extension 1 ...

Hi, The only feature I have found lacking in RC is that there is no option to give callers the ability to escape from a queue by pressing a key on their handset. For example “if you’d prefer not to wait, press 1 to leave a message” which diverts t...

Please add an option to disable when Fax messages are delivered to the mailbox that the platform reads off the date/timestamp that the fax messages are received messages are received.

Need to update the profile status when on call - RC phone