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RingCentral Phone

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Emergency Call Recording or Flagging for Bomb Threats/Active Shooter Etc

We are running the following scenario, What should our company do if there is a bomb threat that gets called in to us? At a previous job I had there was a number we could dial immediately after the call to save/flag that call. I request RingCentra...
Marcus Stewart 12 months ago in RingCentral Phone 0 Under review

Automatic Fax forwarding to a number

Need to have this feature as we get faxes that needs to go into our System. If its forwarded automatically it will help.. thanks.
Guest almost 2 years ago in RingCentral Phone 2 Under review

I want to remove entering a password everytime I listen to a voicemail please.

we have multiple company names due to marketing purposes it's annoying having to enter a password for each company every single time i listen to a voicemail
Tile & Stone Care 6 months ago in RingCentral Phone 0 Under review

Lock Dial Pad to Front

there should be a clearer way to "snap" the popup call box to the front.
Sam Swensen 12 months ago in RingCentral Phone 1 Under review

Add Auto Answer Feature In RingCentral App

Please add auto answer feature in RingCentral App with the option to turn on and off. This will help reduce call avoidance and increase productivity.
Frank Torres 12 months ago in RingCentral Phone 0 Under review

Enabling one press Intercom from Polycom Deskphone

Our current set up on the desk phone allows us to call those employees set up our presence feature. There should be an option to change the settings so that instead of calling the user via one button press it instead intercoms that person.
Brock Kimball over 2 years ago in Hardware / RingCentral Phone 4 Under review

Export phone numbers including serial numbers for desk phone

I would like to download all the phone numbers on the account inluding the serial numbers of the desk phones. As for now, we can only download the phone numbers and the make and model of the desk phones.
Guest over 1 year ago in RingCentral Phone 2 Under review

Capability of declining a call

This would be useful for people who make test calls on their lines to hear the voicemail. It would be great to have the option to decline where the call does not come back right away after declining it. Allowing for a different call to come in. Th...
Cynthia Bernier about 1 year ago in RingCentral Phone 0 Under review

Wake Up Call Digital Receptionist

Our hotel uses RingCentral. Unfortunately, RingCentral doesn't have any feature that I am aware of that can help a receptionist setup automated wake up calls to rooms.
Guest about 2 years ago in RingCentral Phone 0 Under review

Enable customers to save their spot in the Queue to have a rep call them back.

Customers would be able to save their spot in the queue and be called back once their number reaches the rep. The customer could continue to do what they need to instead of having to wait until the rep is thru all the calls ahead of them.
Amos Stoltzfus Jr 6 months ago in RingCentral Phone 0 Under review