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Park a call across federated accounts

My business shares two accounts across two buildings next to each other and only one main line number that's known, so being able to park a call and both accounts being able to see it would be useful.
Greg Rinehart about 1 year ago in RingCentral Phone 0 Under review

Delete Call Queue Member Confirmation

No description provided
Guest about 2 years ago in RingCentral Phone 1 Under review

Disable DTMF Codes/Shortcuts

Hi, Could there be a way to disable DTMF codes? We have to test a fire alarm which includes pressing * when entering a code which then activates the DTMF shortcut rather than what we need the * function for.
Wayne Boyce (Ext:313) 6 months ago in RingCentral Phone 0 Under review

Allow Users to log into more than one hot desk phone at a time

We would like to allow our instructors to login to more than one hot desk phone at a time. Being a career tech school, our instructors that have both a class room and a lab. They would like to be able to log into both at the same time, so if someo...
Guest about 1 year ago in RingCentral Phone 0 Under review

Single Call Handling for users that are working Queue Calls.

We have users that are what we call "Customer Service Reps" Primary function is to take inbound calls from the queue, while they won't get presented a second call from a queue, they are getting interrupted by DID calls and Transferred calls, this ...
Guest over 1 year ago in RingCentral Phone 0 Under review

Ability to call multiple numbers and send a pre-recorded message.

Ability to call multiple numbers and send a pre-recorded message.
Jessa Remo over 1 year ago in RingCentral Phone 0 Under review

Add option to dock the app somewhere on screen.

Other phone applications I have used allow the user to dock the app somewhere on screen which I greatly appreciated. It was convenient and made certain app features much more visible. This seems like a "no-brainer".
Guest about 1 year ago in RingCentral Phone 0 Under review

Page to all phones on site

Pages are currently limited to a small number of phones. I would love the option to do an all-office page. Could you please remove this count restriction?
Guest about 2 years ago in RingCentral Phone 1 Under review

Report outbound caller ID settings

There's currently no way to enforce company-wide outbound caller ID settings, and no way to report on user who, for example, have the company number set as their outbound caller ID
Chris Hall over 1 year ago in RingCentral Phone 0 Under review

Paging for limited extensions

All phones should be able to send a page in case of emergencies not just full licensed users. This is currently limited to only licensed users. Add limited extensions to the list for paging out of box.
Guest over 1 year ago in RingCentral Phone 0 Under review