Skip to Main Content

RingCentral Phone

Showing 1154 of 6545

Having 1 Desk Phone with Multiple Digital Line

I want to have 1 desk phone with multiple digital lines, whereas if I press the button on my phone, it will dial out as another line than the one that's currently provisioned with my phone. I can do this before with my previous provider. Hope this...
Theodore Andre 4 months ago in RingCentral Phone 0 Under review

.HEIC File Format on SMS

Please add support for file formats .HEIC .HEIF .HEVC on SMS. We are a healthcare company that request timesheets from nurses. 50% of our user base has iphones and it is an impossible task to request them to set different photo settings to send in...
Lindsey Gloria 11 months ago in RingCentral Phone 0 Under review

Update CNAME for all Carries in US and Canada

Currently there are no automated way to update CNAME for carries in Canada or in US This is causing a loss of sales revenue. Sales teams using RC to make calls and client are simply not answering because they think it is spam. Other issue is that ...
Badi Haddadin almost 2 years ago in RingCentral Phone 0 Under review

Fax without voicemail

Apparently if you turn off accept messages in order to stop voicemails you also lose the ability to receive faxes.
Guest over 2 years ago in RingCentral Phone 0 Under review

Change User's Custom Status

I believe it would be beneficial for any supervisor to be able to change their subordinate's custom status AND availability (Available/DND/Invisible).For example, if an individual is out sick abruptly and commonly gets support calls directly, as a...
Austin Hamann about 1 year ago in RingCentral Phone 0 Under review

Deskphone to make and receive internal call but block external calls

Wants a phones that won't have capability to call out external numbers. It should only be able to call internally like other exts. Not externally
Jennifer De Guzman 4 months ago in RingCentral Phone 0 Under review

Allow patients to select option to continue communication in text

In Ringrx I could have the patient select a numbe, eg 2, to continue via text. They would get a text message and could continue to communicate with us. Seems like a basic feature and dissappointed I paid for a year and can't access that feature. I...
Scott Williams 4 months ago in RingCentral Phone 0 Under review

Placing outbound calls thru desktop app, but dialing out from desktop phone.

I have a customer that is in the banking industry and needs the ability for tellers to originate outbound calls from the desktop RC app on their PC, but have it dial out from their desktop phone. The tellers aren't allowed to wear headsets, so the...
Lisa Stichler 8 months ago in RingCentral Phone 0 Under review

Check Voicemail on Multiple Extensions Without Having to Logout of App and Back In

We would like the ability to check voicemail on multiple extensions without having to log out of one extension on the mobile app and login to the other extension. Example: We have a non-urgent voicemail box Extension 801 for appointment requests t...
Guest about 3 years ago in RingCentral Phone 1 Under review

Block SMS/Text messages without blocking phone calls from the same number

We are a healthcare company and provide some mental health services to our community through telehealth using RingCentral. We need to have the ability for our clients to reach their doctors and therapists via phone calls, but do not want the clien...
Guest over 2 years ago in RingCentral Phone 0 Under review