RingCentral Phone

Allows user to personalize Caller ID settings to choose (i) User Name, (ii) User Direct Tel#, or (ii) User Company's Main Tel#

We need the ability to send SMS to contacts in a group without each recipient seeing the others' responses.

If you would like to use a pre-recorded prompt from your Prompts Library on an extension's greeting, currently you have to download it from the Prompts Library and re-upload it to the extension. There should be an option to use the Prompts Library...

There is no place in Ring Central to add a global speed dial list in the Admin Portal? I know you can program a speed dial on a key on the phone keyset itself however, if the phone ever re-provisions those keys will be wiped out. Ring Central desp...

As many users are now mobile and remote. Their e911 address needs to be updated. This becomes burdensome as users go between home and office or other, users need to manually enter their full address location every time. It would be far more effici...

Be able to right click on a user in contact list who is busy (red) to request to be notified when they go green (available)...tag for status change alerts

Please add auto answer feature in RingCentral App with the option to turn on and off. This will help reduce call avoidance and increase productivity.

If you receive a New Text Notification in email, it would be great to be able to reply to it and have the reply message go back to the originator of the text. This would eliminate having to go in the RingCentral app to reply.

All companies with multiple cost centers that have different names at the company's cost centers.

Right now, when we answer a queue call, our presence doesn't change and looks like we're available. It's important to show when we're on a call weather it be a Queue Call or not.