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Access voicemail without pin from IP phone

You should be able to allow a user to access their voicemail without needing a PIN code when calling from their assigned IP Phone.
Jake Kushner 8 months ago in RingCentral Phone 1 Under review

I want to know if the host can see who is on the conference call. what numbers are on the call while the call is going on

I would like the ability to see who is on a conf call! and disconnect calls if they shouldn't be on the call. I see when you add a call on the conference call you see the number before you merge them into the conf call
Andy Riess 8 months ago in RingCentral Phone 0 Under review

Needs to have way to receive an SMS Msg across multiple extensions....A bank can only send 2FA to one phone number but more than one user may need access to that 2FA code

A bank sends 2FA code via SMS. The same person in an accounting firm might not be loggin g in each time....the code needs to go to one of 3 or 4 extensions rather than the one person who isn't available today.
Randall Klein over 1 year ago in RingCentral Phone 1 Under review

Send text to number from voicemail

It would be nice to have a button to send a message to a number that leaves a voicemail, unless it's a landline. Then instead of having to copy and paste the number, go to the text portal, start a new conversion, and paste the number, it's one but...
Reed PETERSON over 1 year ago in RingCentral Phone 1 Under review

Ability to Park or Hold a conference Call, and leave all other parties connected, and not be on hold.

Party initiating the conference call,may at time need to answer another call, or whatever would cause them to need to leave the call momentarily and be able to return to it. Likewise, If other parties hangup, the conference call would be dropped f...
Aaron Mills about 1 year ago in RingCentral Phone 0 Under review

Increase fax quality/resolution

The quality of certain faxes rendered in the RC system is suboptimal- in particular, high resolution scanned documents scanned in color, to the extent that portions of inbound faxes of this type have sections of text rendered nearly illegible, ill...
Keith Lebel about 3 years ago in RingCentral Phone 2 Future consideration

Caller ID - Update All

I am the primary administrator for our company phone system that includes approximately 2,500 employees, each with a unique phone number. Managing Caller IDs is laborious because each employee has 9 or more values that have to be updated (Phone, R...
Guy Griffin over 1 year ago in RingCentral Phone 0 Under review

Wrap Up Time

Give the option to change the Wrap Up Time. Individual users should be able to modify Wrap Up time. It is tedious to keep going back to available.
Alex Lawrence 4 months ago in RingCentral Phone 0 New

Inbox vs. Phone Icon on Desktop App

If I'm looking to use my phone or anything else related to it like voice mail, voice mail transcriptions, contacts,.... I don't want yet another button called "Inbox" to click on. Have everything related to the Phone, under the Phone Icon button w...
Ken Engle 4 months ago in RingCentral Phone 1 New

Add wait time setting before sending to Overflow Members / Queue

We really like the idea of calls rolling from a primary queue to an Overflow Members queue, however, we don't want calls to roll immediately to the Overflow. We would like to only use them if a call holds for a few moments first. This would minimi...
Jim McKee 4 months ago in RingCentral Phone 0 New