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RingCentral Phone

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Allow spoofing of outbound caller ID after verifying ownership of spoofed number

It would be very helpful in making sales if I could make a new RingCentral system spoof the not-yet-ported or un-portable number of the customer after going through a process of proving that they own the number. Many people will not answer a call ...
Christopher Nelson over 1 year ago in RingCentral Phone 0 Under review

Shared fax for outbound sending

A feature that allows multiple users to be able to send and receiving faxes on behalf of a shared fax user. The multiple users would be able to send faxes with the cover page reflecting the shared fax user phone numbers and details.
Guest over 1 year ago in RingCentral Phone 0 Under review

Feature of Ring Back Ring Tone

Hello Ring Central, A lot of our customers are asking for the feature Ring Back Ring Tone. If the customer has been in a hold for x amount of time and the phone rings back to the main line, the system should recognize it as an existing call and no...
Guest over 1 year ago in RingCentral Phone 0 Under review

HUD on Desk Phone

It would be nice to see who other users on our phone system are talking to on the desk phone.
Afshin Asher over 1 year ago in RingCentral Phone 0 Under review

Park feature that everyone can see

If you park a customer using the park button then anyone in the business can see that there is a customer to be picked up. Anyone can answer it. Not the same as a hold button where only the person who selected hold could answer. Multiple park exte...
Guest over 1 year ago in RingCentral Phone 0 Under review

Add functionality to call either a direct dial OR a cell # for people listed in the directory

Provide an option, via the search option in the directory on the desk top phones to call either a mobile number or the direct dial number. (similar to what you can do on a cell phone for a contact.) Time savings; paper savings; convenient
Guest 9 months ago in RingCentral Phone 1 Under review

Offer option to change voicemail format to a lossless format like ALAC instead of AAC

Current voicemails are saved in m4a using aac which is a lossy format. Converting to alac still using m4a would provide a lossless format and better quality for our business needs.
Guest over 1 year ago in RingCentral Phone 1 Under review

Virtual Phone Assistant

inbound and outbound call
Guest 9 months ago in RingCentral Phone 9 Under review

Survey Phone System

survey phone system
Guest 9 months ago in RingCentral Phone 7 Under review

Add users presence in bulk

I need to add everyone to my presence page in bulk vs. individually adding each user.
Guest 9 months ago in RingCentral Phone 0 Under review