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RingCentral Phone

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Disable Public Park

In our organization, we have workers in-house and in remote locations. Putting someone on public park has caused confusion since the caller who put the person on park would not listen to where the person was parked and have no idea where that call...
Rick Salas about 1 year ago in RingCentral Phone 0 Under review

User ro User forwarding to ring on Desk/Mobile app as well as desk phone

If a user is covering for a another user they would not be tied to thier desk. Most of our users are mobile at least part time
Edie Dudley - 114 9 months ago in RingCentral Phone 0 Under review

Give callers the option to press x to escape from queue.

Hi, The only feature I have found lacking in RC is that there is no option to give callers the ability to escape from a queue by pressing a key on their handset. For example “if you’d prefer not to wait, press 1 to leave a message” which diverts t...
Mike Whitford 9 months ago in RingCentral Phone 1 Under review

Remove account from company directory search

Please allow us to pick and choose what accounts show up in the company account search.
Anthony Carver about 1 year ago in RingCentral Phone 0 Under review

Add support for virtual cards (*.vcf) files

Currently when sending of VCF file (Virtual Card) is attempted as RingCentral Message attachment, it doesnt gets displayed right at recepient's phone
Wade Betz about 1 year ago in RingCentral Phone 0 Under review

Listen to the entire Message/Prompt before selection

Is there a way to make callers, listen to the entire message/prompts before they can make a selection? Currently, they can interrupt the prompts by pressing a number. We do NOT want them to be able to interrupt the prompts. This will make them lis...
Ruby Rodriguez over 1 year ago in RingCentral Phone 0 Under review

Delay outbound message by 45 seconds

Do to Medicare regulations we have to say certain things on every sales call. I would like to have a message played after 45 seconds, so people don't hang up when the message is played before I introduce my self.
Scott Linscheid 9 months ago in RingCentral Phone 1 Under review

Allow designating unanswered call queue calls to roll over to a backup call queue.

For individual users we already have the functionality to disable voicemail and instead redirect unanswered calls to a designated call queue. However, we do not have the option to set this same option for call queues/groups. This would be a useful...
David Scott almost 2 years ago in RingCentral Phone 2 Under review

Report to view what numbers were on a conference call

We use our Ring Central Conference Call number extensively, but I am unable to tell who (what phone number) is actually in attendance and for how long. This would be a great feature to help me manage my operation.
John Woodall 9 months ago in RingCentral Phone 0 Under review

Position in Line Announcement for RingCentral Office

When I call many different companies customer service phone number, they say you are number 9 in line, so hold on, or you can let us call you back and you would not loose your place in line. And this I find so helpful as a very nice feature with s...
Guest over 2 years ago in RingCentral Phone 1 Under review