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RingCentral Phone

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To have the ability to have no Voice Mail on a call Queue line

We have set up currently a call Queue for our Consumer Lines so that we can see in our reporting if a customer presses 1 for website or orders, press 2 for product questions, etc we can see how many customers have issues in these categories and ho...
Guest about 2 years ago in RingCentral Phone 1 Under review

Wake Up Call Digital Receptionist

Our hotel uses RingCentral. Unfortunately, RingCentral doesn't have any feature that I am aware of that can help a receptionist setup automated wake up calls to rooms.
Guest over 1 year ago in RingCentral Phone 0 Under review

Warm Transfer to CCRN's

Yes, we can blind transfer to CCRN's, but not being able to transfer calls to our call centers is extremely inconveient.
Anthony Cherry over 1 year ago in RingCentral Phone 1 Under review

Add Cayman Island to Intl Dial-in

Many funds have cayman entities and require a dial-in for the cayman directors. This location (Cayman Islands) is not covered with existing international dial-ins.
Xiao Yu 8 months ago in RingCentral Phone 0 Under review

Remove voice mail from email when deleting voicemail from phone.

A lot of users are complaining about having to remove a voicemail from the phone, and then having to delete the voicemail out of their email, and then having to remove voicemail off the phone if they check the voicemail through email.
Chris White 9 months ago in RingCentral Phone 1 Under review

Add queue category to recents menu(call log)

Add queue category to recents menu(call log)
Guest about 2 years ago in RingCentral Phone 1 Under review

Rules Shortcuts

I'd like to submit as a feature request the ability to "shortcut" or have a dashboard perhaps at the top of the admin panel to turn on rules, as opposed to clicking many menus deep to to toggle one on. This would also be a great addition to the mo...
Guest about 2 years ago in RingCentral Phone 1 Under review

Ability to have automatic pause and resume within UC

Currently, in CC, it is an extension in chrome that is installed that pauses the call and screens from recording when a specific website is opened. then then the website is closed it then resumes the recording. Northern Safety Co. Is looking for t...
Mallory Garcia 9 months ago in RingCentral Phone 0 Under review

Eliminate a missed call notification from a internal extention

if you use the system for a access gate, who ever doesn't pick up gets a missed call notification.
Micheal Tardoni 9 months ago in RingCentral Phone 0 Under review

Improved texting function by adding a dashboard with ability to get my client's feedback to Google, Yelp, etc.

Look carefully at Kinect.com. They offer an excellent texting feature that allows me (and any staff) to use text messages to instantly communicate with prospective (and also converted) clients and, perhaps most importantly, to easily allow clients...
Sarkis Babachanian 9 months ago in RingCentral Phone 1 Under review