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RingCentral Phone

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have the fax subject line appear in the FAILED fax transmission receipt

Is there a way that we can have the fax subject line appear in the FAILED fax transmission receipt ? Reason being, when we receive the failed to transmit receipts, it only indicates the time sent, which is not the exact same time of the email show...
Roz 1 about 1 year ago in RingCentral Phone 1 Under review

Allow disabling inbound Faxing by DID

We receive many inbound spam faxes to our Users. All our faxes should go to our Inbound fax number so I'd like to remove all other DIDs from the inbound fax receipt. Support says I cant do it without disabling ALL inbound faxing. Case 15124796 - B...
Will Snyder about 1 year ago in RingCentral Phone 2 Under review

Rearrange lines on Phones without having to delete lines and add them again

I'd like the ability to rearrange lines in Presence without having to delete the queue and add it again.
Nicole Bryant 9 months ago in RingCentral Phone 0 Under review

Shared Phone Line For Chat Users

We have a retail store with a number of part time employees. It's imperitive to have them all on the shared chat feature (with their own names), but it's frustrating that they can't also make/receive calls from the main phone line for the store. T...
Rafi Benjamin 4 months ago in RingCentral Phone 0 Under review

Meeting option to silence the music when only the host is on a conference call

First the scenario: we are using conference phone calls during government public meetings for people who are phoning in to participate in the meeting. There could be multiple callers, which is why we are using a conference call. We want to play th...
Sanford Hess 5 months ago in RingCentral Phone 0 Under review

Allow Toll Free Numbers to Have Caller ID

Most companies use RingCentral for thier phone systems but not being able to create a Caller ID is a big problem. Can we please get this!? Not a very satisifed customer due to this! People do not answer the phone when we call them.
Guest over 1 year ago in RingCentral Phone 0 Under review

Allow IVR Custom Rules to be assigned to hotkeys on desk phone

On our old NEC phone system there were "Mode" buttons. This would allow a feature comparable to custom ivr rules. For example we need our phones to say another message during lunch but that time varies. We could hit that button insead of allowing ...
Isaiah Evans about 1 year ago in RingCentral Phone 0 Under review

Custom Ringtone for Plug-In

Hi, it would be greatly appreciated if you were able to customize a ringtone for the plug-in like you can for the app version. The ringtone assigned is a bit obnoxious and distracting when you are fielding a rate of call-ins as a team. Thanks!
Guest about 2 years ago in RingCentral Phone 1 Under review

Incoming Caller ID for Each Company

I have 3 phone numbers under my one account; each phone number is for a different company. There is 1 main line for one company, and then 2 virtual lines for the other 2 companies. I would like for when the calls come in on my ring central app to ...
Eva Boccio over 2 years ago in RingCentral Phone 1 Under review

Optional separate ringtone for inner office calls

The option of having a separate ringtone for inner office calls would greatly improve productivity. Currently having to look at the phone every time it rings to see if is my coworker , trying to reach me can be distracting.
Rodell Ray 9 months ago in RingCentral Phone 0 Under review