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It would be great if items can be filtered so all the un-addressed items (voicemail/text) can be pulled for review
Candice Callender 5 months ago in RingCentral Phone 0 Under review

Setup On-Demand Call Listening Feature

We would like a feature that would allow users to add another user to a call so they can listen in only, but only on an on-demand basis, rather than a call monitoring group that allows every call to be listened to. This would be useful so that we ...
Evan Loewen 5 months ago in RingCentral Phone 0 Under review

Company name integration with RC dialer

Currently, in the RC app (desktop and remote), when integrated with contacts in Outlook, an individual name can be entered and the associated phone number will popup. However, if a company name is entered (and the Outlook contact for the company c...
David Seserman 5 months ago in RingCentral Phone 0 Under review

Numéro groupement affiché après redirection vers numéro externe

Bonjour, J'aimerais, lors d'une redirection d'un groupement intégrant plusieurs membres vers un numéro externe, afficher le numéro du groupement et non le numéro du membre. Cela peut servir notamment lors d'un enregistrement sur un partenaire exte...
Admin DORADO 10 months ago in RingCentral Phone 0 Under review

Option to switch from Caller Name to Caller ID for Parked calls in the latest version of RingCentral Phone Apps

Customer business process requires the Caller ID or the number of the parked calls in the HUD of the RingCentral Phone Apps.Older version shows the Caller ID in the parked calls but the latest version now shows Caller Name.
Lutgardo Bayan over 1 year ago in RingCentral Phone 0 Under review

Additional Key Presses in IVR Menu

It would be helpful to be able to have more than 10 Key Presses for our IVR Menu.
Guest about 2 years ago in RingCentral Phone 1 Under review

Page Counter for Faxing

A page counter to show what page of the fax it is currently on.
Shawn Doerrer 5 months ago in RingCentral Phone 0 Under review

I would like to add different participation codes within team for audio conferences.

We would like to have this feature for security/privacy purposes within our organization. The ability to create multiple audio conference bridges with different participation codes and assign them to different teams.
John Elias over 2 years ago in RingCentral Phone 4 Future consideration

Global CLI Presentation for outbound calls

Each user is set to present the companies main number for outbound calls. To change it so they present their DDI (primary number) requires the change to be made on each user individually. There should be an option to set the outbound call profile ...
Aaron Healey 10 months ago in RingCentral Phone 0 Under review

Change the city the phone number is tied to

When we phone out, our location on people's caller ID shows us located in a different city and province than where we are actually located. This is becoming a problem as people are sensitive to possible scams and/or want to deal with local compani...
Amanda Brulé 10 months ago in RingCentral Phone 2 Already exists