RingCentral Phone

Currently you only have the option to forward to voicemail, play an announcement, forward to extension or forward to external number for missed calls. This applies to all calls regardless if it's internal or external. It would be great if the syst...

The customer wanted to create multiple call forwarding for different destinations per user based on the schedule.

Customer business process requires the Caller ID or the number of the parked calls in the HUD of the RingCentral Phone Apps.Older version shows the Caller ID in the parked calls but the latest version now shows Caller Name.

I am using RingCentral Phone (phone icon) and I am not able to view my Outlook Contacts (even though I have installed Outlook on my computer)

We just got the December update allowing videos to be messaged within the mobile app. It's great. But we want to have this ability within the desktop and the ability to video text people outside the company

it would be useful to keep in mind from which company the person is calling from and directly recover who they are

Allow for either an automatic fax reply to be sent as confirmation for a received fax, or allow for the option of sending a fax received confirmation directly from the message email where the documents are downloaded.

Would be great to get more roles on giving access to Call Queues options. Actually, only 3 (Messages / Full Access / Member management). Call History is only available for the Full Access role, giving also Configuration access. A new role, for "Me...

Wouldn't it be good to get the possibility to use Click to Call on Docs & Slides, just like with Excel / Sheets ? We have plenty of presentations with numbers that needs to be redialed manually. Moreover, it's not very intuitive because it doe...

It would be nice to be able to filter with more options the Call Queues Call Log. I.E : Only missed calls, which is not possible actually.