Skip to Main Content

RingCentral Phone

Showing 548

Zero Out to be based on individual users instead of on company level.

I would like to have callers who dial zero during a voicemail greeting (during business hours) be re-routed to a queue or that queues voicemail after hours. Currently we only have one option to route them to the main office queue. It would be more...
Kami Miller over 1 year ago in RingCentral Phone 0 Under review

Survey option after phone call has ended

We use a hunt group within the Human Resources Department to answer Suez internal and external calls. We would like to employ a brief survey of questions after the call is completed to identify if their satisfaction level.
Guest over 1 year ago in RingCentral Phone 1 Under review

Connect with Hawksoft

When a caller calls, automatically pull up the caller data in hawksoft, similar to how the salesforce works.
Guest 10 months ago in RingCentral Phone 1 Under review

Add Presence for call group/queue

Would like to add a call group/queue as a precense to add as a shortcut on deskphones, for groups like IT Support etc.
Guest 10 months ago in RingCentral Phone 0 Under review

Limit Common Area Phones

Common area phones should be able to be limited to only call 911 externally and only allow calls to other internal extensions. We would rather not have a common area phone in the food court that a customer can call out from.
Justin Hempel 10 months ago in RingCentral Phone 0 Under review

configure a desktop phone to a generic user

We should be able to configure an existing phone to a generic user without any voicemail or else.. just when we call this phone number, just ringing if anybody pick up the call, the client (inside or outside) hanging up.
Guest 10 months ago in RingCentral Phone 0 Under review

Dial Zero to reach operator from user extension

Quickly reach an operator or a Reception desk by dialing zero, it will automatically dial the correct extension
Guest over 1 year ago in RingCentral Phone 4 Under review

Allow Users to Update Voicemail Greeting via RingCentral Desktop App

Allow the end user to update their voicemail greeting from the app, or at least a direct link to the correct part of the portal from the app. When users are OOH they need to update their voicemail regularly, and this should be as easy as it is on ...
Matthew Lamb 10 months ago in RingCentral Phone 0 Under review

Filter Faxes by Number

Filter faxes by the number they were sent from for various reasons, such as to be deleted automatically
Guest 10 months ago in RingCentral Phone 3 Under review

Virtual Phoneservice for Freshdesk

Integration with Freshdesk Phone Service in the Ticket System
Guest 11 months ago in RingCentral Phone 1 Under review