RingCentral Phone

When we send an SMS to a group via Google Voice, or just via a mobile number, RingCentral receives texts not in group chats, but in direct messages from the sender. So when someone sends a text to a group - then Ringcentral will receive SMS in a g...

Please start supporting the latest version firmware for the Cisco 8861 phones. Besides improving call quality with headsets, and features, it corrects many security vulnerabilities. The only officially version that RC supports (11.1) is riddled wi...

Please create the ability to have different 911 notification people per location. This way someone local can be selected to get notifications for their location but not ALL locations. But also where some can get for ALL if necessary

It would be very useful to have access to additional log details when troubleshooting problems like faxes failing. Right now the only details are generic entries like Receive Error, Partial Receive and Unknown. I have to open a ticket with RingCen...

As we might know, it is easier to take contact with people through a Japanese mobile phone number rather than a landline number. Therefore, I propose (as long as it is legally possible) that we implement the use of Japanese mobile phone numbers in...

Need to have access for deleted text messages

We use paging groups to unlock doors in the building. We have SIP relays connected to the doors. If a visitor calls from the entrance, once we disconnect the intercom, we dial *84 and then 14 to unlock the lobby door. If we could have the paging g...

Any customers reaching out to a particular user will have the option to leave a VM or press 0 during greeting to be rerouted to either another extension or another call queue.

Assist with troubleshooting fax failures to determine if it is on receiver or sender side.

It would be great to be able to turn off texting with an auto-response similar to when you text a landline, such that you need not have any text communications with clients.