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Call forwarding - Differentiate external/internal calls for forwarding

Currently you only have the option to forward to voicemail, play an announcement, forward to extension or forward to external number for missed calls. This applies to all calls regardless if it's internal or external. It would be great if the syst...
Alex Hodge 7 months ago in RingCentral Phone 0 Under review

Multiple Call Forwarding per User

The customer wanted to create multiple call forwarding for different destinations per user based on the schedule.
Theodore Andre 7 months ago in RingCentral Phone 0 Under review

On the call section : all phone calls list to get Company name displayed on the screen

it would be useful to keep in mind from which company the person is calling from and directly recover who they are
Geraldine Bello 7 months ago in RingCentral Phone 0 Under review

Spam and Robo Calls

We receive at least 28 spam calls every week; please do more to stop this.
Jill Tuttle about 1 year ago in RingCentral Phone 1 Under review

Allow activation\deactivation of Custom Rule from an IVR

In my previous phone system we had the ability to create a password protected IVR that managers could call in to and turn custom rules on\off. We used this for things such as emergency closures to adjust call flow and recordings on the fly without...
Kevin Schwenk about 1 year ago in RingCentral Admin Portal / RingCentral Phone 0 Under review

One Touch Audio Dial In

Anyone who is joining an audio conference call just has to hit a link rather than type the dial in and participant code. It's more efficient and Uber conference has that ability.
Guest almost 3 years ago in RingCentral Phone 1 Under review

Wake Up Call Digital Receptionist

Our hotel uses RingCentral. Unfortunately, RingCentral doesn't have any feature that I am aware of that can help a receptionist setup automated wake up calls to rooms.
Guest over 2 years ago in RingCentral Phone 0 Under review

Call recordings kept for longer period

I think it would be very useful to have the option of allowing for a longer period of time for call recordings to be available. The current 90 day period is pretty good, but sometimes a situation comes up where it would be handy to go back on an o...
Brad - 7 months ago in RingCentral Phone 0 Under review

Resizing of the App

Can we please have a way for the app, if resized, to maintain the size instead of resizing all the time when you toggle between functions. Thanks.
Jeffrey Bursell 7 months ago in RingCentral Phone 0 Under review

Allow for Alert Timer of 0 Seconds for Call Queue Pickup "Alert Timer" Settings

I am transferring calls to an unrecorded queue to take phone credit card payments and other sensitive information. The "Alert Timer in Groups >Call Queues>Queue>Pickup Settings & Members>Settings>Alert Timer has a minimum wait o...
Dr. Dodson 400 about 1 year ago in RingCentral Phone 0 Under review