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RingCentral Phone

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Restrict User's Ability to Change Voicemail Attachments and Voicemail to Text Settings

For financial companies, this is an important security enhancement. You can apply a template to turn these features off today, but users are able to turn them back on. If you restrict access to these features, it also restricts users access to bas...
Clark Bergholtz about 1 year ago in RingCentral Phone 0 Under review

Warm Transfer to CCRN's

Yes, we can blind transfer to CCRN's, but not being able to transfer calls to our call centers is extremely inconveient.
Anthony Cherry almost 2 years ago in RingCentral Phone 1 Under review

Caller ID when engaged on a call..

Need caller ID to come through when engaged on a call.. This can happen but the feature to turn off ringing when on PARK is disabled. We would like to have both.
356-NY Phone 1 about 1 year ago in RingCentral Phone 0 Under review

We need a delete button on the call register. Now, I have to click three times to delete a call from the list.

A delete button or icon on every line of the call log.
Shawn Miller 8 months ago in RingCentral Phone 0 Under review

Customize the time for Auto-answer

We take a high volume of in-bound calls and would like to utilize auto answer but there are preselected choices of 0s (too fast, phone doesnt ring), 5 seconds, 10 sec, etc. 5s isnt fast enough as the phone will ring 1-2 times before auto answers g...
Guest almost 2 years ago in RingCentral Phone 1 Under review

Turn Off On hold music globally for Ring Central Audio Conference

Isaacson Miller would like to be able to turn this feature off so that when participants join they do not get the on hold music.
Guest over 2 years ago in RingCentral Phone 1 Under review

Default view of Teams to show membership

We use Teams to show different departments, and their availability to take calls. We would love "Teams" to have an option to default view to "show members" rather than share a file, create a task, or add an app. This would help reception and call ...
Deborah Croft 8 months ago in RingCentral Phone 0 Under review

Make a Swap Users function

In our agency, some extensions are really tied to the program role, not the user. For example, our front desk staff. If a person who was in the role of our front desk support moved to a new job in the agency, they would not be keeping their extens...
Paul Dobbs 8 months ago in RingCentral Phone 0 Under review

Outbound Caller Name not updated with TMobile

While making outbound calls, my business name doesn't show up in the caller ID. It shows another place of business's name that isn't even in business anymore. How can this be resolved?
Missy Krippel 8 months ago in RingCentral Phone 0 Under review

Delete Call Queue Member Confirmation

No description provided
Guest over 2 years ago in RingCentral Phone 1 Under review