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RingCentral Phone

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Page to all phones on site

Pages are currently limited to a small number of phones. I would love the option to do an all-office page. Could you please remove this count restriction?
Guest over 2 years ago in RingCentral Phone 1 Under review

Allow users to send and receive audio files/notes in text

Like with SMS/MMS messaging on smartphones, allow RingCentral users to send audio notes/files as text messages to other phones. Sometimes it is easier to send an audio message for the recipient to be able to hear and replay as needed or it is safe...
Jason Levine 7 months ago in RingCentral Phone 0 Under review

Add Keyboard Shortcut to manage RingOut

Some of our users change their RingOut number on an almost daily basis (eg when working from home using a remote desktop). It would be helpful to have a Keyboard Shortcut to take you to the RingOut managment setting to streamline the process. Thanks
Mark Price 7 months ago in RingCentral Phone 0 Under review

Set a Default Caller ID Based on Contact

We have two company lines based on geographic region and are looking to add more territories in the future. When someone calls or texts one number, it creates confusion if we forget to change the caller ID and they get a call or text back from our...
Dave Doll about 1 year ago in RingCentral Phone 0 Under review

When retrieving voice messages from outside the office, I would like the callers phone number announced, along with date and time of call

we work from the road most of our day and need to log in caller phone number for return calls later on the day
Stephanie Stephens 7 months ago in RingCentral Phone 0 Under review

Ability to call multiple numbers and send a pre-recorded message.

Ability to call multiple numbers and send a pre-recorded message.
Jessa Remo over 1 year ago in RingCentral Phone 0 Under review

Report outbound caller ID settings

There's currently no way to enforce company-wide outbound caller ID settings, and no way to report on user who, for example, have the company number set as their outbound caller ID
Chris Hall almost 2 years ago in RingCentral Phone 0 Under review

Paging for limited extensions

All phones should be able to send a page in case of emergencies not just full licensed users. This is currently limited to only licensed users. Add limited extensions to the list for paging out of box.
Guest almost 2 years ago in RingCentral Phone 0 Under review

Allow Users to log into more than one hot desk phone at a time

We would like to allow our instructors to login to more than one hot desk phone at a time. Being a career tech school, our instructors that have both a class room and a lab. They would like to be able to log into both at the same time, so if someo...
Guest about 1 year ago in RingCentral Phone 0 Under review

Move Disabled user to Unassigned extensions

Would be a wonderful feature if we could move a disabled user over to Unassigned extensions so that it would be easy to reassign to a new user and to keep all unassigned extensions in 1 location.
Travis Hill 7 months ago in RingCentral Phone 0 Under review