RingCentral Phone

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Change the city the phone number is tied to

When we phone out, our location on people's caller ID shows us located in a different city and province than where we are actually located. This is becoming a problem as people are sensitive to possible scams and/or want to deal with local compani...

Amanda Brulé about 1 year ago in RingCentral Phone 2 Already exists

2 VOTE

Optional separate ringtone for inner office calls

The option of having a separate ringtone for inner office calls would greatly improve productivity. Currently having to look at the phone every time it rings to see if is my coworker , trying to reach me can be distracting.

Rodell Ray 9 months ago in RingCentral Phone 0 Under review

3 VOTE

Auto Delete Old Voicemails

have a setting to specify after xx days to auto delete voice mails. Many people use the voice mail to e-mail option to get their voice mail but never clean up the actual voice mail box. Add an option per user to delete voice mails after xx days 30...

Ken OConnor about 1 year ago in RingCentral Phone 0 Under review

3 VOTE

Make it easy to differentiate and sort by number receiving SMS/text

As a new RC customer I’m very disappointed that such a well developed program Does not offer the simple and extremely useful features included in many free or cheap texting apps ived had in the past. We need 3-4 different numbers for sms mms texti...

J P about 1 year ago in RingCentral Phone 1 Under review

7 VOTE

Allow Ring My Phone to be turned on/off by user with presence monitoring

Currently, if a user monitors multiple user's presence, there is only an option to turn on/off "ring my phone" for all users. It would be helpful to allow that setting to be turned on/off by monitored user. This would allow a user to see the statu...

Jason Kirkpatrick over 2 years ago in RingCentral Phone 1 Future consideration

6 VOTE

Option for fax image to be attached to email notification of successful fax.

The pdf of the sent faxes have the information showing fax number time sent, etc. and are good proof of a timely fax. You can get it by downloading it from the app, but it would be nice if you had the option to just have the pdf images attached to...

Guest over 2 years ago in RingCentral Phone 0 Under review

7 VOTE

We wish our devices to "ding" when a call is placed on park until someone takes the call.

Our users will be alerted to the park every 30 seconds until it is answered. This will help on our floor to make sure that a parked call does not go unanswered.

Peter Mohr over 2 years ago in RingCentral Phone 0 Under review

2 VOTE

Add repeat option to announcement-only extensions like there are for IVR menus

Currently, the work around is to just repeat the announcement in the audio recording that you upload. This does not allow callers to repeat phone number or websites that they may be directed to.