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RingCentral Phone

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Better Verbal Voicemail number read out

RC when listening to VM the number reads out as one long number and would like it to either say the number as a telephone number or read each digit seperately.
Guest over 1 year ago in RingCentral Phone 0 Under review

Export User name and number to a spread sheet

You should ad a button to the Admin console that allows us to export user information such as the phone number and name and extension assigned to the user
Guest over 1 year ago in RingCentral Phone 0 Under review

Auto record after call retrieved from Park

After the call is retrieved from Park it should start auto recording on the extension that continues the call. Right now I am looking for important conversations that happened after the call was retrieved from Park 71. I can see the length of the ...
Guest over 1 year ago in RingCentral Phone 1 Under review

Alert users when being monitored

It would be great to have the option to enable alerts for users so that if they are being call monitored by someone they hear an audible alert.
Guest over 1 year ago in RingCentral Phone 0 Under review

Have a Vonage like modem to be able to hook standard phones, not only VOIP phones

Hello RC team Can you implement something similar to a vonage modem where I can have any normal phone hooked with a telephone cable to a modem. At this time, dependency only on VOIP phones is outdated. Having the ability to use the regular phones ...
Guest over 1 year ago in RingCentral Phone 0 Under review

Add robocall blocking to user templates

Currently, robocall blocking must be enabled one at a time for user extensions. It would be easier if this setting (and trusted numbers) could be applied through a user template to many users.
Joe Vita over 1 year ago in RingCentral Phone 0 Under review

Add the option to transfer calls directly to voicemail on Unify CPXXX phones.

Currently most other phones that RC sells allow the option to transfer a call directly to a user's voicemail. Can we please get this support for the unify phones? This is an important feature that is used w/ presence at our company. We need to kno...
Guest over 1 year ago in RingCentral Phone 0 Under review

Call Transfer

Should have a way to transfer an incoming call without having to actually pick up the call
Guest over 1 year ago in RingCentral Phone 0 Under review

Don't record "dead air" voicemail messages

Often, calls which don't leave a voicemail message result in 1-3 minutes of an empty, "dead air" message. This uses up incoming toll-free minutes for no benefit. RC should detect there is no message being left and drop the call after 15-20 seconds.
Ronald Ballard over 1 year ago in RingCentral Phone 1 Under review

Display Corporate Directory as a List Instead of Having to Search

I feel this would be useful for us as we are a small company and having to search for a person just seems like an extra step for us.
Guest over 1 year ago in RingCentral Phone 1 Under review