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RingCentral Phone

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Text and voice broadcast services

Hi, I think it would be a great idea for ringcentral to offer broadcasting services for text and voice calls.
LeSaunta Wilson 9 months ago in RingCentral Phone 0 Under review

disable incoming call ringing on desktop app, but allow only on mobile app

we want icomiong calls to ring on mobile phone app only so it wont interup the desktop app
Doron Danon 10 months ago in RingCentral Phone 0 Under review

Priority option for queues.

I would like to see the ability to set priorities for queues. For example, those calling for new orders/sales, that queue gets answered in front of those in queue checking the status of their order. I can see this being beneficial for a lot of com...
Chase Owens over 2 years ago in RingCentral Phone 0 Under review

Ability for federated accounts to share Pooled Global Office Minutes

When customers choose to become federated due to multiple billing entities or the sheer size of the account, we need the ability for the Global Office minutes to be shared across all federated accounts.
Ty Stephens almost 2 years ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Different Call Recording Announcement settings per site

I have 30 sites and I need different settings per site.
Jacob Beach almost 2 years ago in RingCentral Phone 0 Under review

Remove recording of the call is being recorded in between ext calls

When I call my co work on an ext .. the " This call is being recorded ..." I want to remove it . We know the call is being recorded.. We work here and it makes it take longer to connect to the person
Jenny J. 5 months ago in RingCentral Phone 0 Under review

When front desk transfer a call to another extension

When front desk transfers a call to another extension, we would like the caller ID of the original caller to show up on our phones when being transferred to us.
Teri Webb about 1 year ago in RingCentral Phone 1 Under review

Update CNAM

Our caller ID is coming up as American Airlines. This is very misleading to our customers. After speaking with a tech support agent, he said that a CNAM database needs to be updated. There has to be a way for this not to happen so the correct name...
Guest over 1 year ago in RingCentral Phone 1 Already exists

Visible Status of other Ring Central Contacts

Being able to see the status of other users would be very beneficial. Even just simple statuses like offline, online, available, away or busy would help enormously. Our old phone system let us see when other users in the system were online, availa...
Marshall Goodwin 10 months ago in RingCentral Phone 0 Under review

Use *82 to unblock private caller ID when placing outbound call via desk phone

Would love to have the option to unblock my caller ID via my desk phone when placing an outbound call.
Yolanda Osoria 5 months ago in RingCentral Phone 0 Under review