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RingCentral Phone

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Avaya Crisis Mode for RingCentral System

Avaya has a Crisis Mode in their existing on premise system that allows a Receptionist to see which extension dialed 911 within their organization. Would it be possible for RingCentral to enable this feature as well, please and thanks?
Derrick Rottler 12 months ago in RingCentral Phone 0 Under review

Transferred calls default to "blind"

We would like to default the transfer type on all phones to "blind." Please enable this preference on all of our phones.
Guest 12 months ago in RingCentral Phone 0 Under review

Company Level Hotkey Settings

Some of our company applications that we use utilize shortcut keys such at F6 or F8. We would like to be able to change this at a company level so each user isn't having to manually do this as part of ringcentral onboarding.
Guest 12 months ago in RingCentral Phone 0 Under review

Need report on call barge log

It will track how many calls are barge and also we can check log
Guest 12 months ago in RingCentral Phone 0 Under review

E164 Number Format - would like it to be on for all countries

Customer would like the E164 format to be on for all countries so the user experience is the same
Ty Stephens about 1 year ago in RingCentral Phone 0 Under review

Ring groups and call queues should follow phone numbers and extensions, NOT APP LICENSES.

We are in a large enterprise where RC Phone licenses are often recycled. While it is true that with due diligence a terminated employee would be removed from their ring groups, this doesn't happen yet as often as it should. So, their license is di...
Guest about 1 year ago in RingCentral Phone 0 Under review

Better Verbal Voicemail number read out

RC when listening to VM the number reads out as one long number and would like it to either say the number as a telephone number or read each digit seperately.
Guest about 1 year ago in RingCentral Phone 0 Under review

Export User name and number to a spread sheet

You should ad a button to the Admin console that allows us to export user information such as the phone number and name and extension assigned to the user
Guest about 1 year ago in RingCentral Phone 0 Under review

Auto record after call retrieved from Park

After the call is retrieved from Park it should start auto recording on the extension that continues the call. Right now I am looking for important conversations that happened after the call was retrieved from Park 71. I can see the length of the ...
Guest about 1 year ago in RingCentral Phone 1 Under review

Have a Vonage like modem to be able to hook standard phones, not only VOIP phones

Hello RC team Can you implement something similar to a vonage modem where I can have any normal phone hooked with a telephone cable to a modem. At this time, dependency only on VOIP phones is outdated. Having the ability to use the regular phones ...
Guest about 1 year ago in RingCentral Phone 0 Under review