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RingCentral Phone

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When front desk transfer a call to another extension

When front desk transfers a call to another extension, we would like the caller ID of the original caller to show up on our phones when being transferred to us.
Teri Webb about 1 year ago in RingCentral Phone 1 Under review

Visible Status of other Ring Central Contacts

Being able to see the status of other users would be very beneficial. Even just simple statuses like offline, online, available, away or busy would help enormously. Our old phone system let us see when other users in the system were online, availa...
Marshall Goodwin 10 months ago in RingCentral Phone 0 Under review

Remove recording of the call is being recorded in between ext calls

When I call my co work on an ext .. the " This call is being recorded ..." I want to remove it . We know the call is being recorded.. We work here and it makes it take longer to connect to the person
Jenny J. 5 months ago in RingCentral Phone 0 Under review

Update RingCentral to IPV6 *URGENT*

EE has already dropped IPV4 and other networks will be dropping it soon, so it is quite important to know when RingCentral will be updating it to IPV6 otherwise it will stop working soon. My phone is on EE and I can't use the Ringcentral App or my...
Vernon Kerswell about 1 year ago in RingCentral Phone 0 Under review

Don't ring physicals phone for Allow incoming calls while in a meeting

The "Allow incoming calls while in a meeting" only applies to the apps and not physical phones even though the content for this features states turn off to reject video calls and send voice calls to voicemail. My physical phones still ring and cal...
Connie Skrivseth 10 months ago in RingCentral Phone / RingCentral Video 0 Under review

Use *82 to unblock private caller ID when placing outbound call via desk phone

Would love to have the option to unblock my caller ID via my desk phone when placing an outbound call.
Yolanda Osoria 5 months ago in RingCentral Phone 0 Under review

More detailed log information

It would be very useful to have access to additional log details when troubleshooting problems like faxes failing. Right now the only details are generic entries like Receive Error, Partial Receive and Unknown. I have to open a ticket with RingCen...
Guest over 2 years ago in RingCentral Phone 0 Under review

Auto Reply for Sent Fax Confirmations

Allow for either an automatic fax reply to be sent as confirmation for a received fax, or allow for the option of sending a fax received confirmation directly from the message email where the documents are downloaded.
Provider Relations Fax Gateway-Networks 10 months ago in RingCentral Phone 0 Under review

[Call Queue] More Roles with Granularity

Would be great to get more roles on giving access to Call Queues options. Actually, only 3 (Messages / Full Access / Member management). Call History is only available for the Full Access role, giving also Configuration access. A new role, for "Me...
Corentin LAUNAY 10 months ago in RingCentral Phone 0 Under review

Caller ID - Update All

I am the primary administrator for our company phone system that includes approximately 2,500 employees, each with a unique phone number. Managing Caller IDs is laborious because each employee has 9 or more values that have to be updated (Phone, R...
Guy Griffin about 1 year ago in RingCentral Phone 0 Under review