RingCentral Phone

When front desk transfers a call to another extension, we would like the caller ID of the original caller to show up on our phones when being transferred to us.

Being able to see the status of other users would be very beneficial. Even just simple statuses like offline, online, available, away or busy would help enormously. Our old phone system let us see when other users in the system were online, availa...

When I call my co work on an ext .. the " This call is being recorded ..." I want to remove it . We know the call is being recorded.. We work here and it makes it take longer to connect to the person

EE has already dropped IPV4 and other networks will be dropping it soon, so it is quite important to know when RingCentral will be updating it to IPV6 otherwise it will stop working soon. My phone is on EE and I can't use the Ringcentral App or my...

The "Allow incoming calls while in a meeting" only applies to the apps and not physical phones even though the content for this features states turn off to reject video calls and send voice calls to voicemail. My physical phones still ring and cal...

Would love to have the option to unblock my caller ID via my desk phone when placing an outbound call.

It would be very useful to have access to additional log details when troubleshooting problems like faxes failing. Right now the only details are generic entries like Receive Error, Partial Receive and Unknown. I have to open a ticket with RingCen...

Allow for either an automatic fax reply to be sent as confirmation for a received fax, or allow for the option of sending a fax received confirmation directly from the message email where the documents are downloaded.

Would be great to get more roles on giving access to Call Queues options. Actually, only 3 (Messages / Full Access / Member management). Call History is only available for the Full Access role, giving also Configuration access. A new role, for "Me...

I am the primary administrator for our company phone system that includes approximately 2,500 employees, each with a unique phone number. Managing Caller IDs is laborious because each employee has 9 or more values that have to be updated (Phone, R...