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RingCentral Phone

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Adjust app size for monitoring

the new app doesnt show caller id. the new app is to wide . the old app was about 3.5 inches wide so i could leave it up and monitor all my calls.
Guest over 1 year ago in RingCentral Phone 1 Under review

Update Ringcentral user status to Busy/DoNotDisturb if Outlook status is Busy/DoNotDisturb

I have several RingCentral users in a Tech Support call queue that make frequent use of Outlook calendar meetings and Cisco Webex for remote support assistance. They are all members of a simultaneous Ringcentral call queue for tech support. If the...
Guest over 1 year ago in RingCentral Phone 1 Under review

Sort caller ID/outbound call selections by NAME

Currently, the feature allows for sorting by number ONLY and we have 30+ numbers, so scrolling to find the appropriate name is tiresome. It would be great if the name of the number dictated the sort feature instead of smallest to largest number
Guest over 1 year ago in RingCentral Phone 0 Under review

Allow for custom Caller ID rules to be imported via csv or CRM Integration (example Salesforce).

This would allow admins to quickly build out sets custom numbers to route calls more quickly than the one-by-one manual entry.
Guest over 1 year ago in RingCentral Phone 0 Under review

Customize popup notifications

We don't want popup notifications when every call is placed on Park. This feature began on 6/15 when HUD went from Beta to Live. We want to be able to customize/set our popup notifications so we can control which and when we receive messages, phon...
Guest over 1 year ago in RingCentral Phone 0 Under review

RingCentral Deskphones and RingCentral Phone Applications are not synced. When answering a call on the computer application, the deskphone display 'Missed Call'.

RingCentral Deskphones and RingCentral Phone Applications are not synced. When answering a call on the computer application, the deskphone display 'Missed Call'.
Guest over 1 year ago in RingCentral Phone 0 Under review

The ability to turn off faxing entirely

I think the subject line says it all. Faxing is antiquated and we don't use it. It came with Ring Central and all that I ever get on there is spam. I don't advertise a fax number and don't want it.
Guest over 1 year ago in RingCentral Phone 0 Under review

When disable and re-enable a phone on the app, it reverts back to 4 Rings / 20 seconds.

Some of our users have multiple lines and multiple phones. Have more than 1 Polycom phone active at the same time seem to give us problems where few percent of the call gets dropped at 1 or 2 seconds. When we start disable 1 and enable the other, ...
Guest over 1 year ago in RingCentral Phone 0 Under review

Upload a video to texts (currently limited by size allowed in upload of MB)

For our business we would like to be able to text videos like we do from our non-Ring Central lines. Currently the MB limit is keeping our business team from executing this function.
Guest over 1 year ago in RingCentral Phone 0 Under review

Automatic call forwarding that rotates weekly on external numbers

A feature for forwarding option which automatically rotates weekly to a list of external numbers.
Guest over 1 year ago in RingCentral Phone 1 Under review