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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Phone

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Allow callers to leave a voicemail without having to press pound

We have struggled with clients who say they leave a voicemail, but we never received it. Really they just did not press pound at the end of their voicemail. So, we never receive it, but then they are mad at us for never calling them back. It's bad...
Evans & Evans 5 months ago in RingCentral Phone 0 New

Fax someone automatically uses fax number rather than phone number

When attempting to fax from the Contact screen, Ring automatically chooses the first number on file rather than the number labeled fax. This means that it is not useful to have the option to fax from the Contact section. It would be user friendly ...
Sarah Needler 10 months ago in RingCentral Phone 0 Under review

RingCentral Phone for Alexa

Just got an Alexa Echo Show 8. Would like to see a RC Phone app for it. On the show, maybe it could do video, as well. I did see the Meetings app, but I don't want a meeting--I want a 1-to-1 experience just like voice phone.
SOHO Business Enterprises about 1 year ago in RingCentral Phone 0 Under review

Caller ID - Update All

I am the primary administrator for our company phone system that includes approximately 2,500 employees, each with a unique phone number. Managing Caller IDs is laborious because each employee has 9 or more values that have to be updated (Phone, R...
Guy Griffin almost 2 years ago in RingCentral Phone 0 Under review

add on phone star 9 raiser your hand and star 6 unmute mute

add on phone star 9 raiser your hand and star 6 unmute mute and change name
BROOKLYN FAMILY SUPPORT SERVICE ADVISORY COUNCIL 5 months ago in RingCentral Phone 0 New

voicemail and fax sharing with my Virtual Recptionist

Hi, I am the admin, I am forwarding my call to my virtual receptionist. I would like to access any voicemails and faxed that she receives on her extension. Currently this is done my SMS or email notification, however I would like it to be in my ap...
ATUL MAINI 5 months ago in RingCentral Phone 0 New

Ability to use RingCentral Phone App for France phone numbers that is associated to a deskphone

This is normal behaviour for France when they use the RingCentral Phone app as a 2nd device. If they already have a deskphone assigned to a user, they will not have a direct dial option using the RingCentral Phone app. The recommendation is to use...
Mark Joaquin Marcelo 5 months ago in RingCentral Phone 1 New

Set DND for a time or schedule, e.g. 1 hour, rest of today.

I would like to set Do Not Disturb for a while, and not need to remember to turn it off again.
Guest almost 3 years ago in RingCentral Phone 3 Already exists

Contact searching by location

We can search contacts by name or Extension but have multiple locations and it would be nice if we can search by office. For instance, I would like to see all the staff and their availability in Office A. It is a field that is filled out for each ...
Eric Lehman about 1 year ago in RingCentral Phone 0 Under review

Bulk Text Messaging To Alert All Clients At Once

As a refuse hauler dealing with a couple thousand customers, it would be beneficial to be able to upload a CSV file of our clients on routes to send a text message from RingCentral that all would receive at the same time. Alerts reguarding Holiday...
Chad Lehman about 1 year ago in RingCentral Phone 0 Under review