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Sync RC status with Microsoft Teams

As a company we rely on our Microsoft Teams status (NOT RC) to let our team know we are: away from our desk on lunch or breaks in a meeting on a phone call We use RC for all calls with our customers and when a team member wants to transfer a call,...
Lauren Fisher about 1 month ago in RingCentral Phone 0 New

RingCentral Desktop Phone App on Microsoft Terminal Servers (RDP)

We want to use Softphone (RC Phone) through Microsoft Terminal Servers (RDP). There are about fifteen users per terminal server.
Vanessa P about 1 month ago in RingCentral Phone 0 New

RingCentral Tasks to HubSpot Tasks

On RingCentral, we use the chat to add tasks for everyone. I would love to be able to sync those tasks that are created in RC to then add a task in HubSpot so that it appears on my checklist for the day.
Jarrod Wronski about 1 month ago in RingCentral Phone 0 New

Retain caller ID of the caller, be it warm/announced or cold/blind transfer FOR YEALINK DEVICES

announced/warm transfer should show the caller ID of the customer being transferred and not the caller ID of the one transferring SIMILAR IDEAS: CUSTCOM-I-8250 and ENTCOM-I-48
Kevin Lou Gaden about 1 month ago in RingCentral Phone 0 New

features that gives user access to call queue to get 2 calls

it would be more usefull if we have a features where user under call queue can get 2 calls on her extension , if call went through to an extension , users under it can have visibility of that call and capability to put that call on her 2nd line if...
Vernard Mateo about 1 month ago in RingCentral Phone 0 New

Microsoft Store

Make the RingCentral Desktop App available for download and install via the Windows store.
Steven Sack about 1 month ago in RingCentral Phone 0 New

Dual synchronization from phone to desktop application

Would like to see that the call presence when changed on the phone also update the app. So they do not have to always use the desktop application to put their phone into DND
Todd Poling about 2 months ago in RingCentral Phone 0 New

Ability for Cell phone app to have different ring assignment than desktop app

Currently Cell phone app rings at same time as desktop app. There is no way to separate those functions. I would like the ability to assign the cell app to ring maybe 2 rings after the desktop app allowing me to pick up from desk before it starts ...
Travis Hill about 2 months ago in RingCentral Phone 3 New

Improve Message notification email format (SMS and Voicemail too)

I have configured RC to send new voicemail/SMS notifications to my email, which also texts my phone. My email apps and my phone text alert only show the first 100-200 characters without needing to click and scroll. If someone sends me a message li...
the new house about 2 months ago in RingCentral Phone 0 New

Voice & messaging encryption

I understand that the voice and messaging encryption features are in the works. Are they available now? If not, I would like to know when they will be available.
Tom Lee about 2 months ago in RingCentral Phone 0 New