RingCentral Phone

As a company we rely on our Microsoft Teams status (NOT RC) to let our team know we are: away from our desk on lunch or breaks in a meeting on a phone call We use RC for all calls with our customers and when a team member wants to transfer a call,...

We want to use Softphone (RC Phone) through Microsoft Terminal Servers (RDP). There are about fifteen users per terminal server.

On RingCentral, we use the chat to add tasks for everyone. I would love to be able to sync those tasks that are created in RC to then add a task in HubSpot so that it appears on my checklist for the day.

announced/warm transfer should show the caller ID of the customer being transferred and not the caller ID of the one transferring SIMILAR IDEAS: CUSTCOM-I-8250 and ENTCOM-I-48

it would be more usefull if we have a features where user under call queue can get 2 calls on her extension , if call went through to an extension , users under it can have visibility of that call and capability to put that call on her 2nd line if...

Make the RingCentral Desktop App available for download and install via the Windows store.

Would like to see that the call presence when changed on the phone also update the app. So they do not have to always use the desktop application to put their phone into DND

Currently Cell phone app rings at same time as desktop app. There is no way to separate those functions. I would like the ability to assign the cell app to ring maybe 2 rings after the desktop app allowing me to pick up from desk before it starts ...

I have configured RC to send new voicemail/SMS notifications to my email, which also texts my phone. My email apps and my phone text alert only show the first 100-200 characters without needing to click and scroll. If someone sends me a message li...

I understand that the voice and messaging encryption features are in the works. Are they available now? If not, I would like to know when they will be available.