RingCentral Phone

When attending a meeting (live or video) the RC status can be set to 'do not disturb' to avoid incoming calls. After the meeting it is often forgotten to set status back to 'available'. It would be very useful to set a timer to automatic change it...

This will make is so we won't miss faxes if the OBi doesn't pick up. It will send a fax attachment to the email attached to the extension like it does if you fet a fax on a normal extension.

When choosing to use your personal number and not the main company number, have the option of not having the company name show up as well. I don't like to use "Blocked" as then people don't pick up, yet I occasionaly don't want people necessarily ...

This is a simple as it sounds, it's just so that if you are in a current call, incoming calls don't overlap the current call as this can cause at the least a hindrance as your current action with the current call has to be done all over again, and...

It does not make sense that you could program a user extension on a line key, but cannot program a Page Only extension or external phone number as a Line Key. Please fix this.

Add audio indication when user gets a call as an overflow agent. Right now only the line flashes, but having an audio indication would be helpful. A flashing only line can easily be missed

We have several business units. Some use direct dial numbers and some extensions. When using the DND (Dial by Name Directory) feature, an automatic announcement indicates that the call is being transferred to USER, extension XXXX. We do not want e...

It is helpful to obtain immediate failed confirmation reason without putting in a ticket to support to inquire why the fax failed. Many medical practices need instant reason of failed so that they may contact the office to request an alternative f...

Ability to Port Mobile Numbers to RC system instead of just landline numbers

There is no way to transfer a call directly into someone's voicemail. Sometimes callers will request to leave a message for someone but in order to put them into the voicemail the phone has to ring out to be connected to the voicemail. There needs...