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Register a phone number to be able to send to multiple SMS recipients to receive the SMS

My alarm monitoring station would send a Non-Emergency or Non-Priority SMS text to a single phone number that several employees can receive.
Jaime Rivera about 2 months ago in RingCentral Phone 0 New

Add the option to save text conversations to .pdf.

As an attorney, memorializing conversations with other parties is extremely important. As it is, this is often done through email, and, thanks to Ringcentral feature, I am also able to record phone calls and save the .mp3 to files. This is a great...
Daniel Gerwitz about 2 months ago in RingCentral Phone 0 New

Ability to swap default team and delete original team in messages.

Not being able to remove the original group creates unnecessary clutter in the messaging area. I would like to be able to swap which team is the default so that I could delete the original.
Corey Farmer about 2 months ago in RingCentral Phone 0 New

Allow the option to dial 811 call before you dig

It would be useful to allow the option to dial 811. We are a construction company and use this site quite frequently.
Rob Schott about 2 months ago in RingCentral Phone 0 New

Add multiple availability states

Many of our customers moving from Mitel to RingCentral have noticed the absence of the various availability states they had on their old system. This allowed for easier call redirections to multiple numbers or coworkers that could be easily change...
102 RingCentral 2 about 2 months ago in RingCentral Phone 0 New

Set custom caller ID when transferring call from IVR menu to external number

We have a use where when you push an option an in the IVR menu it transfers to an external on call number. This person changes and we change the number periodically. We would like when a call is transferred from this number to show up as our compa...
Teddy McDaniel about 2 months ago in RingCentral Phone 0 New

Caller ID update when phone number is reasigned

Make it so after a phone number is reassigned to a new user, the caller ID on the receiving phones (mitel) updates to the new user without rebooting everyone else's phones. I have better use for my time.
Scott Williams about 2 months ago in RingCentral Phone 0 New

Call answering when speaking with another extension

We would like to be able to pick up incoming business calls when someone calls in, no matter what. If I am on the phone with someone else in my office, the incoming calls go straight to voicemail - I should be able to answer incoming calls. If I a...
Katrina Thomas about 2 months ago in RingCentral Phone 0 New

Improve fax handling options for multiple departments/locations

In our business, we have multiple locations that each have their own fax number. Upon moving our fax lines to Ring Central, I've discovered that there are some limitations to how we can configure those. I initially set up an extension for each of ...
Kevin Blevins about 2 months ago in RingCentral Phone 0 New

Ring external number when call comes into the queue

When Ring Central phone number rings, ring an external phone number and allow both calls to be active.
Jerid Ferranti about 2 months ago in RingCentral Phone 0 New