RingCentral Phone

Some users have asked for the ability to change the Call Park hold sound (currently set to typical ringing) to instead be music or a personalized audio message. This would greatly increase the chances of someone sticking around to complete their c...

I also think it would be important for RingCentral to collect data on this kind of problem. Perhaps add a Report Invalid Call button, so they could see how widespread this issue is. If it hadn't been waking me up in the middle of the night repeate...

It is a violation of our state procurement law to us the government credit card for monthly services. Here are a few options that would be useful in this case: Allow governement agencies to establish a line of credit and pay via purchase order (li...

Why is a holiday/night "button" not available in the RingCentral universe? This has been a feature of traditional PBXs for DECADES. There needs to be a way that Holiday/Office Closed greeting and menus are simply activated, and a selection of seve...

We just migrated a client over to Ring central. Something they asked for that I'm surprised has not been requested more, is the option for hold music to have multiple files, and for those files to randomly play when someone is put on hold. In this...

Right now agents can only see their schedules by day in WFM and it would be helpful for them to see their schedule in a Weekly view.

We would like to restrict the numbers able to be dialled from our limited extension handsets. All outgoing calls are to be blocked, aside from emergency 999 calls. All internal extension dialling is to remain and be unaffected.

They answer external calls during set hours, but answer internal calls at all times.

Be able to leave a pre-recorded voicemail as soon as you hear a "beep" and move on to your next call. In other words, make outbound call and instead of waiting for someone to pick; drop an automated or prerecorded message for the second party to c...

I'm a business owner and I want the functionality call masking without stopping the recording for mvp plan for the purpose of credit card transactions. This is URGENT.