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RingCentral Phone

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Opera GX browser extension

I got used to using this app, and recently discovered I need to use RingCentral, but there is no extension for Opera GX.
Saul Hill 27 days ago in RingCentral Phone 0 Under review

To be able to opt out of a Voicemail to another extension

We have a business case where a group of rep's has a TF number and a direct number. When customers call the direct number and hit the rep's vm they wan the option to allow the customer to press a digit to opt out of the vm box back to the main cus...
Kristine Saxton 5 months ago in RingCentral Phone 6 Under review

Send text to number from voicemail

It would be nice to have a button to send a message to a number that leaves a voicemail, unless it's a landline. Then instead of having to copy and paste the number, go to the text portal, start a new conversion, and paste the number, it's one but...
Reed PETERSON 28 days ago in RingCentral Phone 1 Under review

Call waiting for queue calls

There should be an ability to have call waiting for queue calls as using an IVR with set queues is the easiest way of having an overall system and using simultaneous rings for the same phone number that's a direct line vs using a queue for the IVR...
Guest almost 2 years ago in RingCentral Phone 7 Under review

Ability to Change Default Outgoing SMS Caller ID

Sometimes users want to send text message but want the recipient to see the main company number in the caller ID to protect private extensions. (Physicians may want patients to call staff back with questions, for example.) Currently the text sende...
Robert Wolf over 1 year ago in RingCentral Phone 7 Under review

Spam and Robo Calls

We receive at least 28 spam calls every week; please do more to stop this.
Jill Tuttle 17 days ago in RingCentral Phone 0 Under review

Voicemails /TEXT / Missed Calls Etc.

May we just have the phone number listed in subject line? That way if you have a large organization you know what number has called/texted/missed calls multiple times? This would be super helpful as my organization uses subject grouping in our out...
Krista Allen about 1 month ago in RingCentral Phone 0 Under review

Multiple Caller IDs

Sometimes businesses will provide services for other businesses and need to have the caller id reflect that. It would be ideal to be able to set a unique caller ID for each outbound phone number in use. Perhaps use Phone System > Phone Numbers ...
Richie Schut 3 months ago in RingCentral Phone 0 Under review

Mirrored Call Status

For call queues or ring groups, if one extension answers a call, it should reflect that status for all other extensions in that group. For example, if extension 1 picks up a call, it should not show up as a missed call for extension 2. The call di...
Gurvinder Mangat 3 months ago in RingCentral Phone 0 Under review

Add Any and All Extensions to Presence List

Please add the ability to add all extensions to presence lists. Including call queues, message-only extensions, announcements, etc. Getting expansion modules should be able to retrieve all extensions, not just those for MVP users.
Matthew Prythero 6 months ago in RingCentral Phone 2 Under review