RingCentral Phone

Please add auto answer feature in RingCentral App with the option to turn on and off. This will help reduce call avoidance and increase productivity.

Currently, if a user monitors multiple user's presence, there is only an option to turn on/off "ring my phone" for all users. It would be helpful to allow that setting to be turned on/off by monitored user. This would allow a user to see the statu...

Our users will be alerted to the park every 30 seconds until it is answered. This will help on our floor to make sure that a parked call does not go unanswered.

This would be useful for people who make test calls on their lines to hear the voicemail. It would be great to have the option to decline where the call does not come back right away after declining it. Allowing for a different call to come in. Th...

I think the subject line says it all. Faxing is antiquated and we don't use it. It came with Ring Central and all that I ever get on there is spam. I don't advertise a fax number and don't want it.

My whole call center is for some reason only allowed to access RingCentral via Incognito Chrome. We are instructed to not use the app. There is no dark mode available on Incognito Chrome. Y'all. I have a migraine. I'm wearing sunglasses so ...

Ability for the status to change to DND or Busy when your linked calendar shows busy.

For our business we would like to be able to text videos like we do from our non-Ring Central lines. Currently the MB limit is keeping our business team from executing this function.

Background: Notifications for Undelivered SMS Problem: Customer is not getting a notifications on the main screen for undelivered SMS Steps to Reproduce: 1. Launch O@H Desktop app 2. Send SMS (Example: 7016535315) Actual Behavior: He needs to open...

We would like to have this feature for security/privacy purposes within our organization. The ability to create multiple audio conference bridges with different participation codes and assign them to different teams.