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RingCentral Phone

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Allow disabling inbound Faxing by DID

We receive many inbound spam faxes to our Users. All our faxes should go to our Inbound fax number so I'd like to remove all other DIDs from the inbound fax receipt. Support says I cant do it without disabling ALL inbound faxing. Case 15124796 - B...
Will Snyder over 1 year ago in RingCentral Phone 2 Under review

Collect Calls

Ring Central phone numbers should have the ability to turn on/off the acceptance of collect calls. In our business this is vitally important.
Jodi Colling 5 months ago in RingCentral Phone 0 New

Ring Out improvements

I've seen some users like the ring out option vs. the mobility app (we could try and steer users that way). The downsides to the feature that I think would be greatly improved are as follows, this is VERY similar to the Mitel/Shoretel Extension As...
Richard Valenta 10 months ago in RingCentral Phone 0 Under review

Ability to record outbound EXTERNAL calls only

Currently when you are setting up automatic call recording, there is only one option to record outbound calls ("Record Outbound Calls") and this means that all outbound calls from that extension, including internal calls to other extensions, will ...
Adrian S about 1 year ago in RingCentral Phone 0 Under review

contact sync with desktop handset

It would be a very welcome feature add to have contacts sync with desktop handsets. Currently, when people call, I only see the phone number on the handset display. I have to run a search in my outlook contacts to see if the caller is known. My on...
Demian Oksenendler 10 months ago in RingCentral Phone 0 Under review

Report to view what numbers were on a conference call

We use our Ring Central Conference Call number extensively, but I am unable to tell who (what phone number) is actually in attendance and for how long. This would be a great feature to help me manage my operation.
John Woodall about 1 year ago in RingCentral Phone 0 Under review

Ability to Customize Conference Call greeting

We would like to be able to customize the conference call number's greeting. The default greeting tells participants to "Please announce yourself". This becomes very disruptive when a person arrives late. That greeting also does not address the in...
John Woodall about 1 year ago in RingCentral Phone 1 Under review

Add Yealink conference phones to assisted provisioning

In addition to the current Yealink deskphones already supported by RingCentral it would complete the offer if Yealink CP920 and Yealink CP960 will also be supported via Assisted Provisioning
Frank over 2 years ago in RingCentral Phone 1 Under review

Allow IVR Custom Rules to be assigned to hotkeys on desk phone

On our old NEC phone system there were "Mode" buttons. This would allow a feature comparable to custom ivr rules. For example we need our phones to say another message during lunch but that time varies. We could hit that button insead of allowing ...
Isaiah Evans over 1 year ago in RingCentral Phone 0 Under review

Allow for integration with enerflo for solar sales.

I'd love to be able to call my customers.
Daryl Hallwas 5 months ago in RingCentral Phone 0 New