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RingCentral Phone

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Font too large

The new version is way too large of font. The old version I could easily see all my favorites and teams on the side now it is way too large on the new one.
Guest over 1 year ago in RingCentral Phone 0 Under review

being able to actively see if someone is even available without the mouse hovering over...

I want to beable to see if my team (in team groups) is available without being forced to hover over the person with my mouse.
Guest over 1 year ago in RingCentral Phone 0 Under review

HandOff Transfer Option

Hi! Can we do a hand off option when transferring the call? There is a merge option but when a person who initiated it ended the call, the phone call ends altogether. Can we do it so that 3 phone calls is together on 1 line for a proper hand off a...
Guest over 1 year ago in RingCentral Phone 1 Under review

Ability to have an emergency 24/7 call queue which can override specified users available hours.

I would be able to have my IVR setup for afterhours extension to call a emergency call queue, and allow a "unavailable" extension to receive a "high priority" call 24/7. Would also allow me to rotate out support users for on-call afterhours calls.
Guest over 1 year ago in RingCentral Phone 0 Under review

International Toll-free number calling

For RingCentral to add the feature/ability to call international toll-free numbers. We have just received confirmation that this article from January 2019 is still accurate: https://support.ringcentral.com/article/11306-International-Calling-UIFN-...
Guest over 1 year ago in RingCentral Phone 0 Under review

RingCentral Integration for Buildium

ring central integration for Buildium property management software.
Guest over 1 year ago in RingCentral Phone 1 Under review

Setting to auto generate unique Audio Conference Calling participant code

I have a law practice that deals with super sensitive client conversations and HIPAA communications. The audio conference call feature has a fixed number with a fixed participant code to access. I know this can be reset through the portal, but I w...
Guest over 1 year ago in RingCentral Phone 0 Under review

Enable Queue Members to delete messages

Currently, queue members can only hear voicemails through the use of an E-mail attachment if they have e-mail notices turned on. They cannot delete any queue voicemails. The messages will pile up until it hits the max of 200 in the box. The only w...
Paul Dobbs over 1 year ago in RingCentral Phone 0 Under review

Set different caller ID for outbound calls using the line keys of the expansion module

The customer wanted to have the ability to set up different outbound caller ID numbers on the line keys of their expansion module for their users to be able to call out using their company numbers without having to change it on the service web.
Radney Porcioncula over 1 year ago in RingCentral Phone 0 Under review

Add ability to change Availability Status for individual and Queue from Desk Phone

When using actual desk phones with Ring Central, there needs to be a way to change your availability status for both as an individual and as a member of a call queue. Whether this is done via a softkey or a key combination such as *(number combina...
Guest over 1 year ago in RingCentral Phone 0 Under review