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RingCentral Phone

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Paging for limited extensions

All phones should be able to send a page in case of emergencies not just full licensed users. This is currently limited to only licensed users. Add limited extensions to the list for paging out of box.
Guest almost 2 years ago in RingCentral Phone 1 Under review

Set a Default Caller ID Based on Contact

We have two company lines based on geographic region and are looking to add more territories in the future. When someone calls or texts one number, it creates confusion if we forget to change the caller ID and they get a call or text back from our...
Dave Doll over 1 year ago in RingCentral Phone 0 Under review

print fax directly from other programs

I am a graphic artist and it would be nice to send proof to someone directly from programs I am using
Guest almost 2 years ago in RingCentral Phone 0 Under review

Device Orders Details

Under Device Orders, show a column header with "city" where it was shipped to so that it is easier to find the order desired.
Richard Valenta 8 months ago in RingCentral Phone 0 Under review

Seamlessly go from one Ext to another

Hello A requested feature would be to seamlessly go from one extension to another on the phone app as an admin user. As an owner, I do not carry my laptop around, I carry my phone. Admin/owners should have rights on the phone app to view all exten...
EG Care 8 months ago in RingCentral Phone 3 Under review

Make compatible with Account Edge

Users of Account Edge financial program
Matthew Pfeffer 8 months ago in RingCentral Phone 0 Under review

Allow Users to log into more than one hot desk phone at a time

We would like to allow our instructors to login to more than one hot desk phone at a time. Being a career tech school, our instructors that have both a class room and a lab. They would like to be able to log into both at the same time, so if someo...
Guest over 1 year ago in RingCentral Phone 0 Under review

Add contact categories or tags so that contacts can be identified and filtered

Contacts should be able to be tagged with a category - such as Customer, Vendor, Employee, etc. much like Google Contacts and countless others do to allow us more flexibility in exporting, syncing and searching through the contacts.
Kevin Koziol 8 months ago in RingCentral Phone 0 Under review

Silence notification for call pickup when the user is set to Do Not Disturb

Even dispatchers need a lunch break. Currently if an extension is assigned to a Pickup Member for a call queue, notifications that a call is available to be picked up still occur when the ext is set to DND. There is no way to silence the notificat...
Ryan Laughy over 1 year ago in RingCentral Phone 0 Under review

Ability to dial "0" (or whatever) to return to Autoattendant when reached voicemail.

When a user is routed to someone's voicemail would like the ability for user to press a number (for example, "0") to escape voicemail and return to call queue. This would allow someone to speak to another person instead of being forced to hang up ...
Guest about 2 years ago in RingCentral Phone 0 Under review