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RingCentral Phone

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Customer should have the ability to whitelist country without sending CCAF

Customer should have the ability to whitelist country without sending CCAF, since not all were comfortable sharing this information
Wilhelmina Regal over 1 year ago in RingCentral Phone 0 Under review

Phone need to be able to receive/accept as many callers as the phone can take (on as many lines as it has)

Just imagine how our customers feel when they calling us and they constantly going to voicemail. Are they getting what they want ? Doubtfully. What are they thinking about our company? Lazy to pickup the phone or what ?-probably.If your desk phone...
Guest over 1 year ago in RingCentral Phone 1 Under review

Templates for Different Roles

It would be useful to be able to set a template that set Caller ID according to the role of the user in our company. For example, if certain roles at a company need to appear as blocked when they are calling out and have a caller id appear as the ...
Guest over 1 year ago in RingCentral Phone 0 Under review

Schedule a Beep/Bell to emit from paging devices

Want to setup paging devices to have a Bell or a beep on a schedule. This can be used to signal shift or break changes
Travis Hill 9 months ago in RingCentral Phone 0 Under review

We need to have the ability to see the running total of text messages sent/recieved.

Due to the changes with texting and added allotments to accounts, it is imperative that users be able to see a running total of the text messages sent/received in a convenient spot. No user should be required to count text messages or just hope th...
Sarah Christopher 9 months ago in RingCentral Phone 0 Under review

A "jumper" number for others to be able to use so your Caller ID shows up when they call customers (For employees that don't have Ring Central)

We work with Shaw Communications. When we are calling customers, we are able to call into their VOIP system, go the correct way through the prompts, then a dial tone comes on the phone. At this point we dial the customers phone number and its SHAW...
Chris Bowman 9 months ago in RingCentral Phone 0 Under review

Prevent Voice mails for unregistered accounts

Like preventing outgoing calls for lines with no e-911 address assigned, shut off voice mails by default until the ext. is registered to an account that can access the voice mail. this would automatically be enabled once registration is completed ...
Ken OConnor 9 months ago in RingCentral Phone 1 Under review

option to cancel voicemail

After leaving a voicemail the only options are to: 1 listen 2 erase and re-record 3 send message 4 mark urgent No option to cancel your message.
John Stevens 9 months ago in RingCentral Phone 0 Under review

Easy visibility of calls

When a call rings in RC it pops up in the bottom right corner, an agent answers the call however we cannot see who answered the call on the pop up (rather than looking into the reporting system). With MS Teams when an agent answers a call it will ...
Gary Blease 9 months ago in RingCentral Phone 0 Under review

RingCentral SSO: Please implement support for SLO (Single Logout)

Hi, Currently SLO is not supported by RingCentral, as per the article below. https://support.ringcentral.com/article/6748.html We would like to formally request that SLO is implemented to mitigate the risk of unauthorised account usage. We have ha...
Wickes Building Supplies Ltd 9 months ago in RingCentral Phone 0 Under review